IMS Governance Manager

Posted Yesterday
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Tower, MI, USA
In-Office
Senior level
Digital Media • Information Technology • Marketing Tech • Mobile
The Role
Lead enterprise Integrated Management System (IMS) governance: set IMS strategy and roadmap, define governance framework, ensure ISO integration and audit readiness, own certification and performance improvement, lead governance team development, and partner with stakeholders to align IMS with corporate strategy and risk.
Summary Generated by Built In

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Lead the organization's Integrated Management System (IMS) by establishing a unified governance framework across all management systems, ensuring that governance remains consistent, resilient, and continuously improving regardless of organizational changes.
The role provides strategic ownership of the IMS governance lifecycle, integrating multiple ISO management systems into a single enterprise governance model while enabling the team to execute through clearly defined lifecycle ownership rather than functional specialization.

Primary Accountability

Own the Governance Oversight lifecycle of the Integrated Management System.

The IMS Governance Head is accountable for ensuring that management systems remain:

  • Strategically aligned

  • Fully integrated

  • Audit-ready

  • Performance-driven

  • Continuously improving

Key Responsibilities

1. IMS Strategy & Governance

  • Develop the enterprise IMS strategy and roadmap.

  • Define governance principles, standards and operating model.

  • Ensure integration across all ISO management systems.

  • Drive simplification and harmonization of management processes.

  • Align IMS priorities with corporate strategy and enterprise risk

2. Governance Oversight

Provide executive oversight over the entire governance lifecycle. Own:

  • Governance framework

  • Management system architecture

  • Governance calendar

  • Certification strategy

  • Governance maturity roadmap

  • Enterprise governance priorities

Ensure clear ownership across the team while maintaining governance consistency.

3. Executive Governance

Lead governance activities including:

  • Management Review

  • Executive dashboards

  • Governance reporting

  • KPI governance

  • Risk escalation

  • Executive decision support

Present governance performance to senior leadership.

4. Certification Governance

Own enterprise certification strategy. Responsibilities include:

  • Certification planning

  • Registrar relationship management

  • Surveillance planning

  • Recertification planning

  • Cross-standard integration

  • Audit readiness oversight

Ensure certifications remain sustainable rather than event-driven.

5. Enterprise Performance & Improvement

Establish governance mechanisms to monitor:

  • IMS effectiveness

  • Governance maturity

  • Audit performance

  • Corrective action effectiveness

  • Process health

  • Compliance trends

Translate governance insights into strategic improvement initiatives.

6. Leadership & Capability Development

Lead the IMS Governance team through lifecycle ownership.

Provide strategic direction for:

  • Governance priorities

  • Resource allocation

  • Workload balancing

  • Competency development

  • Succession planning

  • Cross-training

  • Knowledge continuity

Institutionalize governance knowledge rather than concentrating expertise in individuals.

7. Stakeholder Management

Build governance partnerships across the organization.

Collaborate with:

  • Business Units

  • Enterprise Risk

  • Information Security

  • Information Systems

  • Sustainability

  • HR

  • Operations

  • Internal Audit

  • External Auditors

  • Regulators

Drive governance as an enterprise capability rather than a compliance function.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Skills Required

  • Experience leading an Integrated Management System (IMS) governance lifecycle
  • Knowledge of ISO management systems and cross-standard integration
  • Audit readiness and certification governance experience (planning, surveillance, recertification)
  • Ability to develop governance frameworks, governance calendars, and KPI governance
  • Experience presenting governance performance and recommendations to senior leadership
  • Stakeholder management across Business Units, Risk, Information Security, IT, Operations, Internal Audit, and Regulators
  • Leadership and capability development experience (resource allocation, succession planning, cross-training)
  • Ability to translate governance insights into enterprise improvement initiatives
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The Company
8,380 Employees
Year Founded: 1935

What We Do

Globe Telecom Inc is a leading Philippine digital solutions platform primarily focused on telecommunications. The company provides a comprehensive suite of products and services, including mobile, home broadband, corporate data, and fixed-line voice. In addition to connectivity, Globe focuses on venture capital, venture building, shared services, and digital marketing solutions to empower Filipinos with reliable communication and digital tools.

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