Impounds Associate

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are seeking an associate to join the impound recovery team at Lendbuzz.  The ideal candidate will have auto lending experience, specifically relating to impounds and/or recovery of auto loan collateral.  

Key Responsibilities

• Facilitate the process of recovering impounded auto loan portfolio collateral
• Maintain relationships with vendor partners used to conduct recovery of impounds
• Coordinate recovery of seized vehicles, following State and Federal guidelines
• Maintain effective communication with repossession agents, collections and other internal departments
• Follow-up on impounded collateral, ensuring timely recovery and loan loss avoidance
• Make phone calls (inbound and outbound) to customers, impound yards, police departments and repossession agents as necessary to process team workload
• Collaborate with other internal departments to ensure efficient handling of impounded collateral
• Accurately document company systems of record
• Support management directives and initiatives as requested

The Ideal candidate:

• One plus years of experience with recovering impounds
• A team player. You readily help others and are comfortable asking for help for yourself
• Comfortable owning complex initiatives requiring in depth subject matter expertise
• Excited by the idea of constant change. You are comfortable being uncomfortable
• Able to maintain order in a fast and fascinating environment
• Excited to take on new tasks as they come up and solve problems in real time
• Enjoy finding creative solutions to unique problems as they arise

We believe:

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!