METRO is part of the international METRO AG Group, which operates in more than 30 countries with nearly 700 stores worldwide. Our mission is to support small and medium-sized businesses, primarily in the HoReCa and trade sectors, making us unique in the Serbian market from Palić to Niš.
We have been successfully operating in our country for 20 years, fostering cooperation built on teamwork and a shared focus on providing our customers with excellent service tailored specifically to them and their needs. METRO is a home of good and hardworking people, consisting of a team of 1,200 employees at 9 locations in 7 cities – Belgrade, Novi Sad, Niš, Kragujevac, Požarevac, Šabac, and Palić – dedicated to the success of our customers.
Job DescriptionSomeone who understands that successful import operations are built on precision, good coordination, and strong cooperation.
In this role, you will be responsible for import activities, ensuring that shipments, documentation, and calculations are accurate and on time. Through close cooperation with logistics providers, internal teams, and the central warehouse, you will support smooth and compliant supply chain operations.
What Will You Do? 🚀
- Independently manage end-to-end import activities for assigned suppliers and shipments.
- Coordinate international transportation, customs clearance, and delivery with logistics providers.
- Prepare and validate import documentation, permits, and import cost calculations.
- Ensure compliance with customs regulations and internal procedures.
- Collaborate daily with Procurement, Planning, Warehouse Operations, Finance, suppliers, and logistics partners.
- Monitor shipment status, resolve operational issues, and maintain accurate import data and documentation.
- Prepare operational reports and contribute to continuous improvement of import processes.
What Makes You the Perfect Fit? ✨
- You take ownership of your work and manage multiple priorities effectively.
- You are detail-oriented and ensure accuracy in documentation and compliance.
- You collaborate confidently with internal and external stakeholders.
- You proactively identify issues and contribute to process improvements.
Your Technical Toolkit 🛠️
- 2–4 years of experience in import, logistics, supply chain, or customs operations.
- Knowledge of international transportation, customs procedures, and import documentation.
- Strong MS Excel skills and experience working with ERP systems is an advantage.
- English – communicate effectively in English (B2 level) , both written and verbal, enabling smooth cooperation with international partners.
WHAT WE OFFER:
- Private health insurance after 6 months of employment
- Opportunities for professional growth and development in wholesale
- Mentorship support
- Hybrid work model
We are a team with a capital M. As a member of this team, you will find a place for yourself – a place with many opportunities, learning through practice, support and motivation from colleagues, and daily contact with our network of professional customers – well-known restaurants, hotels, cafés, and retailers across Serbia. For more information about a career at METRO, visit: www.metro.rs/karijera
Skills Required
- 2-4 years of experience in import, logistics, supply chain, or customs operations
- Knowledge of international transportation, customs procedures, and import documentation
- Strong MS Excel skills
- Experience working with ERP systems
- English proficiency (B2) written and verbal
- Detail-oriented with high accuracy in documentation and compliance
- Ability to manage multiple priorities and collaborate with internal and external stakeholders
- Proactive problem identification and contribution to process improvements
What We Do
METRO AG is a leading international wholesale and retail group offering food and non-food products under brands like METRO and MAKRO. It serves hotels, restaurants, caterers, and grocery stores, and develops digital solutions for its wholesale business.
