Import-Export Analyst

You want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland, Michigan, Gentex is an 8-time winner of the Top Workplaces in Michigan.

POSITION OVERVIEW

The Import/Export Analyst I is responsible for supporting the company’s import and export operations, ensuring the timely and compliant movement of goods across international borders. A key responsibility of this role will be managing the Customs Duty Drawback Program, including preparing and submitting claims for recovered duties, ensuring compliance with customs regulations, and working closely with internal teams and external partners to track and resolve any issues.

This position is located on-site in Zeeland, MI and is not open to remote/hybrid work.

WHAT YOU’LL DO

• Manage the company’s Customs Duty Drawback Program, including working closely with a third- party duty drawback service provider in preparing duty refund claims in accordance with U.S. Customs regulations.
• Collaborate with customs brokers, suppliers, freight forwarders, engineering, supply chain, and other departments to ensure accurate and timely processing of duty drawback claims.
• Create, generate, and refine import, export, BOM, standard cost, and HTS classification reports for duty drawback claims.
• Maintain accurate records of duty drawback transactions and provide reports to management on the status of claims.
• Analyze import/export data to identify eligible transactions for duty drawback.
• Track import/export data to ensure eligibility for duty drawback, and work to resolve any discrepancies or issues related to duty drawback claims.
• Monitor regulatory or company changes and advise the organization on necessary adjustments to the duty drawback program.
• Support internal audits and Customs requests for information and ensure all records related to duty drawbacks follow regulatory and company standards.
• Communicate with internal departments, U.S. Customs, customs brokers, freight forwarders, and other third-party service providers as needed to resolve any duty drawback related issues.
• Develop and implement reports and processes using Business Intelligence and other tools for the duty drawback program and import/export compliance.
• Assist in the coordination of import and export processes and procedures, ensuring compliance with international trade laws and customs regulations.
• Other duties as assigned.
   

HOW YOU’LL DO IT

• Diagnostic information gathering - Identifying the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information.
• Analytical thinking - Tackling a problem by using a logical, systematic, and sequential approach.
• Managing complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Project Management - Applying knowledge, skills, tools, and techniques to manage and meet project requirements.
• Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
• Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Attention to detail - Ensuring information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
• Individual efficiency – Effectively managing time and resources so that individual work is completed efficiently.
• Communicating effectively - Developing and delivering multi-mode communications that convey clear understanding, considering the unique needs of different audiences.
• Maintaining a high level of honesty, integrity, and confidentiality with respect to company matters.
• Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
   

WHAT TO BRING

• Bachelor’s degree in Supply Chain Management, International Business, Industrial Engineering, Logistics, Data Science, Accounting, or a related field.
• 2+ years of experience in import/export operations, supply chain, data science, industrial engineering, or accounting.
• Attention to detail and ability to maintain accurate records and documentation.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Excellent communication, organizational, and analytical skills.
• Proficiency in Microsoft Office Suite.

WHAT WILL HELP

• Experience with the Customs Duty Drawback process or prior experience working with customs brokers.
• Understanding of U.S. Customs regulations, including Customs Duty Drawback processes.
• Familiarity with ERP systems such as Oracle.
• Strong knowledge of Bills of Materials.
• Certification or coursework in international trade or customs compliance (e.g., Customs Broker License, CSCB).
• Experience working in a global supply chain or logistics environment.

Gentex is an equal opportunity employer

Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at [email protected]. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.

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