About Us
TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel
The Role
We are looking for an Implementation Team Leader to lead and inspire our implementation team in Europe (Iberia, France, Benelux, Nordics), responsible for onboarding newly signed clients onto our platform. This is a crucial role within the revenue org in ensuring that clients onboard and roll out successfully, begin utilising the platform efficiently, and contribute to our volume-driven business. The ideal candidate will balance speed with quality, driving both operational excellence and seamless client experiences while staying true to our company values.
What will you be doing?
- Lead and Coach: Manage a team of 6-10 implementation specialists
- Inspire and Motivate: Cultivate a positive, results-oriented environment by inspiring your team to perform at their best, fostering innovation, growth, and celebrating achievements.
- Ownership of Client Onboarding: Take accountability for onboarding all newly signed clients, ensuring they are onboarded swiftly and correctly, and begin actively using our platform.
- Cross-Functional Collaboration: Work closely with sales, account managers, operations, and other departments to guarantee smooth handoffs, align goals, and ensure implementation continuously meets client and business objectives.
- Project Management: Oversee the end-to-end implementation process, ensuring that onboarding is completed within set timelines while maintaining a high standard of quality.
- Drive Operational Excellence: Implement processes to improve the efficiency and quality of the onboarding experience, continually refining workflows to support our volume-driven business model.
- Change Management: Adapt to and lead your team through changes, whether they involve new processes, systems, or client needs, ensuring smooth transitions and effective adoption.
What will you need to succeed?
- Proven experience in implementation management, project management, or related roles, ideally within a volume-driven business environment or Travel.
- Strong operational, project management, and sales background.
- Proven experience in a first-level management role directly managing ICs
- Demonstrated leadership skills, with a focus on team development, motivation, and accountability.
- A collaborative mindset and the ability to work effectively with cross-functional teams.
- Comfort with change management and the ability to drive successful adoption of new processes and tools.
- Excellent communication, organisational, and problem-solving skills.
- TravelPerk doesn’t require academic studies for this position. We select based on experience and potential, not credentials.
Our Benefits
- 💰 Competitive compensation, including equity in the company;
- 🌴 Generous vacation days so you can rest and recharge;
- 💊 Health perks such as private healthcare or gym allowance, depending on location;
- 🧩 "Flexible compensation plan" to help you diversify and increase the net salary;
- 🥳 Unforgettable TravelPerk events, including travel to one of our hubs;
- 💙 A mental health support tool for your well-being;
- 📈 Exponential growth opportunities;
- 🫶 VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice;
- 🌎 "Work from anywhere" in the world allowance of 20 working days per year;
- 📚 IRL English or Spanish Lessons are held in the Barcelona office;
- 👶 Parental leave: 12 to 16 weeks, based on location and eligibility factors.
How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to [email protected] and we’ll confirm whether it’s legitimate.
What the Team is Saying
What We Do
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.
We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent-tense team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
Visit www.perk.com to learn more.
Why Work With Us
At Perk, work is more than a job, it’s a chance to grow, innovate, and build meaningful connections. We foster a culture where development is prioritized, potential is unlocked, and every voice counts. Whether you’re looking to pivot your career, Perk is a place to thrive, make an impact, and be part of something extraordinary.
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Perk Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.
