Implementation Specialist - Global Trade

Join a leading enterprise software and trusted content provider for Trade, Tax, and Legal corporations. At Thomson Reuters, we invest in cutting-edge generative AI solutions to revolutionize the professional landscape. Our ONESOURCE Global Trade software empowers companies to streamline international trade, ensuring products reach consumers efficiently. We seek smart individuals to collaborate directly with our customers and implement our software solutions. As an Implementation Specialist, you will collaborate closely with other project members to configure and implement our Global Trade software for corporations. You will help our clients manage product classifications, exports, imports, foreign trade zones (FTZ), and more; you will also be part of a dynamic global team, gaining invaluable insights into corporate operations in today's fast-paced markets.

About the Role
In the role of Implementation Specialist, you will:

• Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.

• Requirements Gathering: Participate in requirements gathering to formulate design specifications and solution documentation.

• Process Mapping: Translate client business processes and policies into our solutions.

• Cross-Functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions.

• Implementation: Perform technical and functional tasks on medium to large projects.

• Testing and Training: Prepare and execute test scripts and test cases and train the client using the system.

• Problem-Solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs.

• Configure and customize: Lead low-complexity work, creating simple reports and aggregating custom logic with limited supervision.

About You

You are a fit for the role of Implementation Specialist if you have:

Mandatory Experience and Skills

• Technical Knowledge: Proficiency in databases, SQL, dealing with structured data, XML, and programming languages.

• Communication: Excellent interpersonal and written communication skills for professional and concise information sharing.

• Teamwork: Ability to work effectively in a team environment.

• Self-organization: Ability to manage multiple projects concurrently.

• Initiative: Self-starter with creative problem-solving skills and motivation to drive innovation.

• Diversity: Ability to work in a diverse work environment and global team.

Highly Desirable Skills/Experience

• Technical Knowledge: Experience with technologies we use in this position. XML, SQL Server, and basic knowledge of programming languages C# and/or VB.NET. Optimizing SQL performance. Version control commits in GitHub and Azure DevOps, and foundational knowledge of AWS cloud services. Web services, FTP, or SFTP. Datadog or Kibana for log monitoring.

• Process Analysis: Experience with process analysis, design, and mapping.

• Testing: Experience creating and executing test cases and test scripts.

• Travel: Willingness to travel occasionally, up to 10%, for client site visits, project kick-offs, offsite training, and industry events.

• Experience: 2 years of relevant work experience.

• Industry Exposure: Familiarity with Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes. Experience working or integrating with third-party enterprise trade products (e.g., ONESOURCE Global Trade, Integration Point, Descartes, etc.). Highly desirable.

Education Required

• Higher education degree or diploma in finance, accounting, supply chain, international business, or computer science is preferred.

Join Us and Transform the Future of Global Trade!

If you are passionate about technology, innovation, and making a difference, we invite you to apply for the Implementation Specialist position at Thomson Reuters. Be part of a team that drives change and delivers impactful solutions to clients worldwide. Apply today and embark on an exciting career journey with us!

Why Join Us?

• Extensive Training & Mentorship: Benefit from comprehensive training, mentoring, and guidance to kickstart your successful consulting career at Thomson Reuters.

• Skill Development: Master best practices and methodologies and acquire the technical and functional skills necessary for enterprise software projects supporting Global Trade and Compliance departments.

• Diverse Projects: Engage in diverse project teams implementing enterprise software, content, and services for our clients.

• Continuous Learning: Join a dynamic team where continuous learning is fostered through direct interaction with clients and cutting-edge technology.

#LI-BS1

What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $58,100 USD - $107,900 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

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About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com