Responsibilities
- Conduct discovery sessions to understand client goals and operational needs, translating them into actionable specifications and optimized workflows.
- Lead end-to-end implementation projects, ensuring timely delivery, resource alignment, and quality standards while maintaining open communication to align stakeholder expectations.
- Develop and manage project plans with key milestones, risk mitigation strategies, and clear deliverables, providing regular updates and adapting plans as needed.
- Configure and deploy asset and maintenance management solutions (CMMS/EAM), including enterprise system integrations via APIs to ensure seamless data flow.
- Perform rigorous testing to validate solution effectiveness and compliance while collaborating with technical teams to resolve challenges and implement best practices.
- Deliver hands-on training and develop materials to drive user adoption and empower clients.
- Provide ongoing support, troubleshooting issues, and driving continuous improvements based on client feedback to enhance performance and satisfaction.
- Partner with customer success teams to ensure long-term retention and maximize value for clients.
Requirements
- Certification in project management (e.g., PMP) or maintenance/reliability (e.g., CMRP, CAMA), with proven experience in cloud-based CMMS/EAM platforms, system configurations, and integrations.
- Strong understanding of Lean Manufacturing and Six Sigma principles to drive process improvements and efficiency.
- Experience with SAP PM/MM integration.
- Ability to manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.
- Excellent analytical, problem-solving, and communication skills to work collaboratively with clients and internal teams.
- Proficiency in API-based integrations, data management practices, and developing user-friendly documentation.
- Willingness to travel as needed to support implementation projects and client needs.
Similar Jobs
.png)
_0.png)
What We Do
Tractian is a machine intelligence company that offers industrial monitoring systems. Tractian builds streamlined hardware-software solutions to give maintenance technicians and industrial decision-makers comprehensive oversight of their operations. It is democratizing access to sophisticated real-time monitoring and asset operations tools.
Tractian's solutions are used in environments that address a combined total of 5% of global industrial output. The company’s broad market reach is evidenced in its customer base from various industries, such as John Deere, Procter & Gamble, Caterpillar, Goodyear, Carrier, Johnson Controls, and Bimbo, the owner of the brands Little Bites and Thomas Bagels. Tractian's customers see a 6-12x ROI with savings of $6,000 per monitored machine annually on average.
In a major milestone and a first for the industry, Tractian launched the AI-Assisted Maintenance category in the industrial sector. In this new paradigm, artificial intelligence identifies machine problems and suggests preventive actions to be taken, giving invaluable insight and support to maintenance professionals. It is important to highlight that the intent of Assisted Maintenance is firmly rooted in augmenting maintenance professionals to provide more assertive diagnosis with human-in-the-loop feedback.
Tractian's mission is to elevate this category of workers in a highly impactful way. The Assisted Maintenance category will provide unimaginable support for maintenance professionals. By combining shop floor expertise with our technology, maintainers will be able to anticipate and address issues with unprecedented accuracy and speed
