Implementation Specialist

Your Responsibilities:

• Develop and maintain strong relations with customers to ensure that their quality expectations are being met

• Assist by verifying all of the required information for the implementation is available and accurate, including pricing, specifications, artwork, or other customer requirements

• Proactively work with internal groups to ensure that products produced for customers are of the highest quality

• Ensure effective communication with customers through facilitating conference calls and presentations of products or tools available to the customer

• Work with internal teams to ensure we are providing accurate information to customers and servicing their account as specified

• Ability to manage multiple project and task assignments simultaneously, while managing due dates

• Consistently meet defined deadlines and maintaining project tracking throughout the life cycle of project requests

You Must Have:

• Bachelors Degree or equivalent

• Knowledge and use of: Microsoft Office Suite, including Teams, Outlook, Word and Excel

• A customer service mindset

• Ability to multi-task, solve problems and thrive in a fast-paced environment

• Demonstratable dependability in all aspects of work Initiative and responsiveness

• A keen attention to detail and strong organizational skills

• Ability to speak and communicate with fellow employees at a professional level

We Would Also Prefer:

• 3+ years of experience in the field or related area

• Experience in E-commerce

The anticipated annual salary range for this position is $60,800 - 64,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employee.

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.