Overall responsibility for the effective implementation of assigned new groups onto one of our third-party administration (TPA) platforms.
Work with the Account Manager, Underwriter and Consultant to acquire all material required for the installation
Clarify information, resolve outstanding issues, examine and follow up on missing information.
Provide frequent updates to all applicable stakeholders during the implementation process.
Work closely with other areas in the decision making process to ensure a smooth implementation.
Day-to-day management of client and advisor requests.
Initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.
Build and Sustain Relationships
Accountable for the client/advisor and/or Plan administrator relationship
Accountable for building and maintaining internal and external relationships
Work cohesively in a team
Work collaboratively with all PC departments
Adapt to changing needs of clients, both internal and external
College, University Degree, or equivalent.
1-2 years of project coordination experience. Prior experience in Group Benefits industry would be an asset.
Ability to multi-task and prioritize and work to deadlines to meet client and internal needs. Project management skills would be an asset.
Ability to work well under pressure and maintain a positive attitude at all times.
Excellent problem solving and troubleshooting skills.
Excellent communication skills, both written and verbal, to interact with internal and external clients. French Bilingual would be an asset.
Proficient computer skills and knowledge of Microsoft Office, Word and Excel.
Keen attention to details. Accuracy and quality control are extremely important.
Client focused with an unwavering commitment for service excellence.
Accurate data entry is crucial for success in this role.
Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected].
Salary Range
The base salary for this position is between $55,000 - 65,000 annually.
This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.
Skills Required
- College or University degree or equivalent
- 1-2 years of project coordination experience
- Prior experience in Group Benefits industry
- Ability to multi-task, prioritize, and meet deadlines
- Project management skills
- Ability to work well under pressure and maintain a positive attitude
- Excellent problem solving and troubleshooting skills
- Excellent written and verbal communication skills
- French bilingual
- Proficient computer skills and knowledge of Microsoft Office, Word and Excel
- Keen attention to detail, accuracy and quality control
- Client-focused with commitment to service excellence
- Accurate data entry skills
What We Do
People Corporation is a national provider of integrated, people-oriented HR solutions in Canada. Their mission is to reimagine traditional benefits by providing expert support in group benefits, health and wellness, disability management, wealth solutions, and human resources. They help both organizations and individuals make informed choices about their wellbeing, allowing them to reach their full potential and strengthen the communities they serve.
