Implementation Specialist I

Join a team of implementations who support our clients by supporting one another. You'll have the opportunity to grow with a Deluxe flagship product and use both phone and email communications to smooth bumps that arise for new clients during implementation.

The Implementation Specialist is responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, clients, and as required, internal management. 

• Implement up to five small projects (each 100 hours or less) simultaneously. Assist on more complex larger projects that require more than one resource. Deliver Services in the area of expertise and product knowledge. 

• Work with the project team to prepare customer system by customizing base software application and entering customer-specific data according to the CRD and other project documentation. Confirm solution operation by conducting tests, modifying custom setup, and monitoring output. Validate estimates and provide project management updates regarding activity durations and effort on an ongoing basis. 

• Test systems prior to delivery and during implementation to ensure a quality product. Document defects and resolution approach. Work collaboratively with other team members to resolve issues. 

Basic Qualifications:

Education and Experience:

• A bachelors degree in Information Technology, Mathematics, Computer Science, Business or Engineering or a HS/GED and 4 years experience.
• Experience with Windows based operating systems/networks. Troubleshooting skills.
• Must be 18 years of age or older

Preferred Qualifications:

• 1 year of experience in banking and/or payment processing or Treasury Management industries.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].