About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Responsibilities
Onboarding of new clients
• Act as the main point of contact with the client and build relationships with external investment managers, internal partners across the Implementation team as well as Client & Data Solutions, in-house technology & product development partners, and senior management during the implementation process
• Establish a consistent Implementation process and control framework in the EMEA region, following established process and controls in North America. Be in constant communication with North American management and partners for best practices and issue escalation
• Provide clients with transparency into the onboarding process, honestly presenting aspects of the project going well, and addressing those that are not in the spirit of resolving issues before they become project roadblocks
• Manage multiple projects simultaneously from beginning to end
• Facilitate weekly client meetings including producing agendas, status reporting and next steps
• Coordinate and perform system configuration and testing as needed
• Identify and communicate bespoke client requests and requirements and work with internal business and IT partners to address
• Work closely with teams across the organization to ensure operational readiness
• Assist in developing implementation methodology standards, procedures and templates
• On an ongoing basis, collaborate with teams across the business to ensure onboarding processes are up to date and effective
• Ensure all escalations are identified and communicated to management appropriately
• Travel as necessary to visit new clients and prospective clients (2-3 days per quarter)
Required Knowledge & Skills
• Self-starter – Performs independently with coaching. Leads and directs the efforts of team, peers, stakeholders
• Coordinates with teams across Front Office Solutions to improve client service quality and operating excellence
• Ability to own, lead and deliver multiple issues/initiatives across multiple areas to improve the service delivery, efficiency and relationships
• Proactively recommends and champions value-added efforts to improve overall service quality and promote employee engagement
• Excellent written and oral communication skills
• An effective communicator and facilitator with strong analytical and presentation skills
• Results-oriented, takes initiative to identify areas to add value and executes quickly and effectively
• Highly flexible and adaptable to change
• Attention to detail
• Works with a sense of urgency
• Experience creating dashboards and developing project metrics.
• Advanced knowledge of Microsoft Suite (Project, Excel, Word, PowerPoint, Teams).
• Ability to apply operational business practices and coordinate with other closely related areas to improve efficiency.
• Basic understanding of institutional investment industry, including markets and investment instruments.
• Basic understanding of investment operational processes, including transactional impacts, cash movements and accruals.
• Basic understanding of accounting/reporting methods, including IBOR, ABOR and True NAV to support complete and accurate data capture.
• Knowledge of performance measurement concepts. Understanding of performance benchmarks and their use
Qualifications
• Minimum of 5-10 years of relevant/applicable experience at least five of which is performing project management functions, preferably in financial services
• Project Management Professional (PMP) certification is preferred
• Demonstrated experience leading teams on complex initiatives
• B.A. or B.S. degree or equivalent required
• A genuine desire and capability to work in a fast-paced, professional, inclusive environment that/-- requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices.
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- Minimum of 5-10 years relevant experience, at least five performing project management functions
- Project Management Professional (PMP) certification
- Demonstrated experience leading teams on complex initiatives
- B.A. or B.S. degree or equivalent
- Right to work in Ireland at time of application and for duration of employment (no sponsorship provided)
- Advanced knowledge of Microsoft Suite (Project, Excel, Word, PowerPoint, Teams)
- Experience creating dashboards and developing project metrics
- Basic understanding of institutional investment industry, markets and investment instruments
- Basic understanding of investment operational processes, including transactional impacts, cash movements and accruals
- Basic understanding of accounting/reporting methods, including IBOR, ABOR and True NAV
- Excellent written and oral communication, facilitation, analytical and presentation skills
- Ability to travel as necessary to visit clients (approximately 2-3 days per quarter)
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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