bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
bswift is currently seeking an Implementation Project Lead to join our growing team. The Implementation Project Manager will be responsible for helping bswift meet and exceed client expectations by supporting consumers with our best-in-class benefits administration software and services.
POSITION SUMMARY
The Implementation Project Lead is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. The Implementation Project Lead is responsible for managing the overall client implementation to bswift. The Implementation Project Manager is responsible for managing the client project plan with both internal and external stakeholders from the kickoff of a project until the client successfully transitioned to the ongoing delivery team.
Fundamental Components:
- Facilitate key implementation meetings including implementation kick-off, status and other workstream meetings.
- Execute the reporting and governance process for internal updates, contractual metrics and service level agreements
- Manage timelines to ensure smooth and efficient internal operations among teams while keeping executive Leadership updated on governance and execution.
- Manage client expectations by proactively identifying and mitigating project risks, escalating when appropriate and communicating turnaround times with reasonable delivery dates.
- Own project plans and governance for their assigned clients throughout the duration of a client implementation through transition to the ongoing delivery team.
- Effectively communicate with all critical project stakeholders to keep everyone informed on project status and ensure key deliverable dates are met.
- Proactively identifying and mitigating project and staffing risks and escalating where appropriate.
BACKGROUND/EXPERIENCE:
- Bachelor's degree in business administration or related field
- Must have current or previous experience with benefits / implementation processes and methods.
- 3+ years of project management experience
- Excellent communication skills, both written and verbal with internal, external, technical, and non-technical team members
- Proven track record of developing and maintaining strong relationships with clients and brokers
- Ability to work independently as well as part of a team.
- Strong problem-solving skills
- Advanced proficiency in MS Excel (VLOOKUPs, Pivot tables, providing data summaries) and working knowledge of other MS Office products.
- High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
- Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $75,000-$85,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our values are Pursue Excellence, Embrace Accountability, Deliver Superior Service, and Be A Great Place To Work. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you!
What We Do
bswift is a Chicago-based technology company that provides benefits administration for employers and exchanges nationwide. We pride ourselves on having a fun, friendly and smart staff that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for growth.
Why Work With Us
We offer the excitement and opportunity of a fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success. We're looking for motivated and goal-driven team members who possess the bswift values of higher standards, greater accountability and more fun.
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