Implementation Manager II - Payments

Job Description
Payments is a premier service provider of Payment solutions comprising of Treasury Services Products, Merchant Acquiring, Global Trade and Commercial Card. We are a payment partner to all clients from small and medium-sized businesses to the world's largest institutions and most renowned brands. Our investments in transformational technology, exceptional service and seamless execution help our clients around the world reduce risk, drive efficiency and capture opportunities in business model shifts such as eCommerce marketplace
As an Implementations Manager in Payments, you will ensure our client will have a positive onboarding experience by having ownership of client experience and overall project & solution deliverables.
Job responsibilities:

• Participate in sales process to position and differentiate J.P. Morgan's implementation strengths and value.
• Lead implementation projects comprising of client-facing activities such as workshops to refine solutions, establish project plans and governance, conduct product testing and manage legal documentation.
• Consult client to improve their treasury, finance or business operations through adoption and operation of J.P. Morgan Payment technology and product solutions proposed at the sales process.
• Ensure compliance with audit and controls policies and procedures with active focus on risk management
• Drive improvements to J.P. Morgan Payment global operating model with internal partners to deliver high client satisfaction and internal efficiencies.
• Serve as the Subject Matter Expert (SME) for the team, providing guidance and expertise in relevant areas.
• Own and manage a project process, ensuring its efficiency and effectiveness within the team.
• May also manage a team, providing leadership and support to achieve project and organizational goals.

Required qualifications, capabilities, and skills:

• Bachelors degree holder
• Strong verbal, written, and interpersonal communication skills in English
• Effective verbal and written communication and presentation skills
• Minimum of 8 years of relevant industry experience in Transaction Banking, Corporate Finance or Payment service providers like Fintech or Merchant Acquiring
• Superior leadership and teamwork demonstrating ability to work independently in a matrix, cross-functional, global organization
• Demonstrable self-motivation, initiative, and strong client focus
• Detail oriented and methodical required for strong project management discipline

Preferred qualifications, capabilities, and skills:

• Held positions in client facing roles and proven or certified project management experience preferred
• Technical familiarity with file/data transfer technologies like API, SFTP, ISOxml, etc would be an advantage
• User or developer experience in enterprise applications like SAP, Oracle, Ariba, etc specifically in the finance/treasury modules would be an advantage

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.