The Role
Leads customer contract logistics implementations across APAC from kickoff through go-live. Manages project plans, milestones, risks, stakeholder coordination, warehouse start-ups, WMS deployment, testing, operational readiness, compliance, training, and transition to steady-state operations. Develops implementation standards, playbooks, governance frameworks, and continuous improvement practices while coordinating internal teams, customers, vendors, contractors, and implementation partners across multiple countries.
Summary Generated by Built In
Job Description:
Implementation Leadership
- Lead new customer implementation projects across APAC
- Develop and manage implementation timelines, milestones and project plans
- Coordinate cross-functional project teams throughout implementation lifecycles
- Track implementation risks, issues and mitigation plans
- Ensure successful project execution from kick-off through go-live
Operational Readiness
- Drive operational readiness activities before go-live
- Coordinate facility readiness, staffing requirements and training plans
- Ensure SOPs and work instructions are developed and implemented
- Support operational testing and validation activities
- Coordinate transition from implementation to steady-state operations
Cross-Functional Coordination
- Work closely with Solutions Design, Operations, Systems and Commercial teams
- Coordinate implementation activities with customers and external stakeholders
- Facilitate project review meetings and implementation governance sessions
- Align implementation priorities across multiple projects and countries
Systems & Process Implementation
- Support WMS implementation and deployment activities
- Coordinate system testing, UAT and operational readiness validation
- Work closely with Systems and IT teams during implementation phases
- Verify processes are operationally executable before go-live
Quality, Compliance & Safety
- Ensure implementation activities comply with company operational standards
- Support QESH readiness reviews and compliance assessments
- Monitor project readiness against operational and customer requirements
- Support audit preparation and implementation governance reviews
Continuous Improvement
- Develop implementation standards, templates and best practices
- Establish implementation playbooks and governance frameworks
- Drive lessons learned reviews following project completion
- Support standardization initiatives across APAC
Key Stakeholders
Internal
- Regional Contract Logistics Team
- Solutions Design Team
- Operations Team
- Systems / WMS Team
- Commercial Team
- Finance
- QESH
External
- Customers
- Contractors
- Vendors
- Implementation Partners
- Local Operations Teams
Job Requirement:
- 7–12 years experience in Contract Logistics, Warehousing, Supply Chain or Logistics Operations
- Proven experience managing warehouse start-ups, customer implementations or large logistics projects
- Strong project management and stakeholder management skills
- Experience with WMS implementation, operational readiness and process deployment
- Familiarity with warehouse operations, inventory management and distribution processes
- Experience working across multiple countries and cultures within APAC
- Degree in Supply Chain, Logistics, Engineering, Operations Management or related field
- Project Management certification (PMP, Prince2 or equivalent) preferred
- Lean, Six Sigma or Continuous Improvement certification advantageous
Skills Required
- 7-12 years of experience in contract logistics, warehousing, supply chain, or logistics operations
- Experience managing warehouse start-ups, customer implementations, or large logistics projects
- Strong project management and stakeholder management skills
- Experience with WMS implementation, operational readiness, and process deployment
- Familiarity with warehouse operations, inventory management, and distribution processes
- Experience working across multiple countries and cultures within APAC
- Degree in Supply Chain, Logistics, Engineering, Operations Management, or a related field
- Project Management certification such as PMP, Prince2, or equivalent
- Lean, Six Sigma, or Continuous Improvement certification
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The Company
What We Do
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a freight quote today.
