Implementation Engineer

Position Summary:

We are seeking a highly skilled Implementation Engineer with expertise in working with querying, validating, transforming and generating complex, structured data. This role involves supporting the implementation and optimization of healthcare software solutions, ensuring seamless integration, and providing ongoing technical assistance.

Key Relationships: Production, Activations and Operations 

Key Accountabilities:  

• Expression Development: Create and manage expressions within the healthcare software to manipulate data and automate workflows using an expression language-based programming approach.
• Flow Building: Design and build workflows to streamline healthcare processes and enhance system efficiency.
• Database Querying and Analysis: Design, write, and optimize queries to extract, manipulate, and analyze data from various databases using any query language (e.g., SQL, NoSQL, or other specialized query languages).
• Data Mapping: Utilize various tools and techniques to manipulate and analyze healthcare data, ensuring accuracy and integrity between different systems.  
• Technical Support: Provide technical support to clients and internal teams, troubleshooting issues, and implementing fixes.
• Troubleshooting and Issue Resolution: Diagnose and resolve workflow related issues, including connectivity problems, message failures, data inconsistencies, or security issues. This may involve debugging code, reviewing logs, and testing interfaces.
• Implementation Assistance: Assist in the implementation of healthcare software solutions, ensuring they meet client requirements and are fully functional.
• Documentation: Create and maintain detailed documentation for expressions, workflows, SQL queries, and support processes.
• Collaboration: Work closely with developers, data analysts, and other IT professionals to ensure seamless implementation and integration of solutions.
• Continuous Improvement: Identify opportunities for process improvement and recommend solutions to enhance system performance and user satisfaction.
• Compliance and Security Management: Ensure that workflows comply with healthcare regulations (e.g., HIPAA) and security best practices, safeguarding data during transmission across systems.

Knowledge, Skills and Abilities: 

• Knowledge of the US healthcare system, ideally with prior experience in a health tech setting
• Ability to take ownership, work with tight timelines, and manage various tasks simultaneously 

Required Education and Experience:  

• Bachelor’s degree in Computer Science, Information Technology, Healthcare Informatics, or equivalent work experience.
• Minimum of 3-5 years of experience in healthcare implementation support, with a strong focus on expressions, flow building, SQL, and data manipulation.
• Experience in ETL and scripting or writing complex expressions using tools like XPath, XQuery, JSONPath, jq.
• Ability to write and chain functions or commands for complex data transformations
• Ability to work with structured data formats, such as JSON, XML, or X12 EDI standards. Strong skills in designing and building workflows.
• Experience with database query languages (e.g., SQL, NoSQL, etc.).
• Knowledge of data manipulation techniques and tools.
• Proven troubleshooting and problem-solving skills in a micro service/cloud architecture using multiple databases and services
• Familiarity with healthcare data standards (e.g., HL7, ICD-10)  

Nice-to-have: 

• Prior experience in JVM ecosystem using languages like Java and/or Scala. 

Location: fully remote within the US 

Salary: $100,000 - $120,000 DOE 

Core Competencies: 

One Team:  

Act as one team with fellow MacroMates and customers  

Value humility, low ego, and collaboration  

Maintain an All for One, One for All attitude 

Deliver on Promises:  

Do the right thing  

Do what you say you will do  

Work with a sense of urgency and transparency 

Macro Thinking:   

Challenge yourself and others to think boldly, bigger, and into the future  

Lead with a Growth Mindset  

Act as a thought leader for the healthcare industry

MacroHealth is an equal opportunity employer.