In this key position, you will be an integral part of the Cloud Services Team in the Customer Success department, and a customer-facing representative of the company.
As Implementation Engineer, you will be responsible to deploy, administer and operate the NetGuardians solutions for our SaaS Clients and Partners. You will work closely with our clients as well as with our partners by understanding their unique requirements and challenges and providing them operational support.
You are a dynamic customer-oriented professional, curious, and eager to learn. You are organized and able to prioritize, with solid problem-solving skills. You are a natural team player, who is comfortable in collaborating with virtual and transversal team, in a multi-cultural environment. You pay attention to details and possess excellent communication skills.
Your Profile
• Computer science or related degree with 2 to 5 years’ experience in customer facing or consulting role in IT – Banking industry
• Proficient knowledge with Linux systems (Red Hat), big data (Elastic Search) and SQL database environments (Oracle, MS SQL Server, MariaDB)
• Proficient scripting skills (bash, python)
• Comfortable with virtualization environments (VMWare) and its integration in network environments
• Experience with Terraform or Ansible is a plus
• Knowledge of cloud environments and technologies (Google, Azure, AWS) is a plus
• Fluent in English (French and German are an asset)
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What We Do
NetGuardians is an award-winning Swiss FinTech helping financial institutions in over 30 countries to fight fraud. More than 80 banks, including UOB and Pictet & Cie, rely on NetGuardians’ smarter artificial-intelligence (AI) solution to prevent fraudulent payments in real time. Banks using NetGuardians’ software have achieved reductions of up to 85 percent in false positives, spent up to 93 percent less time investigating fraud, and have detected new fraud cases. NetGuardians is the fraud-prevention partner of major banking software companies, including Finastra, Avaloq, Mambu, and Finacle. NetGuardians was listed as a representative vendor in Gartner’s 2020 Market Guide for Online Fraud Detection and in the Chartis RiskTech100 List in 2021. Headquartered in Switzerland, NetGuardians has offices in Singapore, Kenya, and Poland
