Implementation Engineer - Salesforce

Posted 17 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
3-5 Years Experience
Software
The Role
Configure and implement SaaS solutions for clients, provide technical support, troubleshoot technical issues, and maintain documentation. Stay updated on SaaS technologies and industry trends. Develop and maintain Salesforce automation and best practices.
Summary Generated by Built In

About Us: 


Verifiable provides industry-leading, API-first solutions to automate credentialing and provider network management for the healthcare industry. Our software is used by some of the largest and fastest growing healthcare companies like Humana, TriWest, Spring Health, Modern Health, Talkspace and Grow Therapy. We are an official Salesforce vendor, and the #1 fastest-growing ISV partner on the Salesforce app exchange in 2023.

Responsibilities

  • Configure Verifiable’s SaaS solutions for clients
  • Collaborate with Implementation Managers and other internal stakeholders to ensure that implementation projects are completed on time, within budget, and to the highest quality standard
  • Provide technical support to clients during the implementation process
  • Learn the Verifiable product and platform to operate as an expert and trusted technical resource for customers and internal teams 
  • Perform troubleshooting and debugging of technical issues as needed
  • Develop and maintain technical documentation related to the implementation process
  • Participate in testing and quality assurance activities
  • Stay up-to-date with the latest SaaS technologies and industry trends
  • Develop and maintain Salesforce automation, data, security, and operational best practices. 

Requirements

  • 3+ years of experience implementing and configuring SaaS solutions for clients
  • Strong technical skills in SaaS technologies (Salesforce required)
  • Experience with cloud-based systems and integrations
  • Understanding of Salesforce sharing model and how to set up users, profiles, roles, reports, and dashboards in the Salesforce platform
  • Understanding of data migration leveraging the Apex Data Loader
  • Experience with Salesforce flow automation 
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Customer-focused mindset with a passion for delivering high-quality service
  • Ability to specify technical changes to technical/development teams
  • Bachelor's degree in Computer Science, Engineering, or related field

More About Verifiable:


-We’ve grown to over 100 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding.


-We value the many benefits of remote work, so we’re fully distributed across the US and internationally.


-Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package.

Top Skills

Salesforce
The Company
HQ: Austin, Texas
103 Employees
On-site Workplace

What We Do

Verifiable is an API-first, provider network management platform built to help healthcare provider and payer organizations speed up network operations, save costs and streamline the provider experience.

Verifiable industry-leading provider data infrastructure connects to thousands of primary sources to deliver real-time provider verification & monitoring to automate the credentialing process - resulting 78% faster turnaround times and millions in added revenue capture.

Verifiable works with innovative healthcare provider and payer organizations like Humana, Lyra Health, Talkspace, Modern Health, Wheel, Grow Therapy, and many others. Verifiable is a proud Y-Combinator company whose investors include Craft Ventures, Highland Capital Partners, Tiger Global, The Altman Fund, Struck Capital, Liquid2 Ventures, 137 Ventures, Cooley and Soma Capital.

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