Implementation Director

Posted 3 Days Ago
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Hiring Remotely in UK
Remote
Expert/Leader
Edtech • HR Tech • Information Technology • Software
The Role
Leads OneOcean’s customer implementation and project delivery function, managing six project managers and PMO personnel. Establishes delivery standards, governance frameworks, reporting, dashboards, and performance metrics. Oversees concurrent SaaS and technology implementations, escalates project and customer issues, manages executive stakeholders, and coordinates cross-functional teams and third-party partners. Owns synergy, cost-saving, and performance improvement targets while fostering a high-performance delivery culture.
Summary Generated by Built In
🚢 Discover OneOcean: 
OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group.  
Owned by Lloyd’s Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world’s most trusted maritime institutions.   
At the heart of OneOcean is a portfolio unlike any other in maritime.  A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world.  
 🎯 Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. 
🔍 Why Join OneOcean Crew?                                                                                              
  • Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships.  
  • Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024.               
  • Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.

🧭 Navigating the position: Implementation Director
We are seeking a full-time experienced Implementation Director to lead the project management team within OneOcean, providing execution and delivery discipline to deliver our suite of maritime products to our customer base company vision. 

Key Responsibilities
  • Project Delivery Leadership. Own the end-to-end project delivery function across all customer implementations, acting as an escalation point for any project issues. 
  • Team Leadership and People management. Lead, mentor, and develop a team of 6 Project Managers and PMO personnel establishing clear goals, performance metrics, and development plans. Foster a high-performance culture focused on accountability, collaboration, and customer success. 
  • PMO and Governance. Define and maintain project management standards, frameworks, methodologies, and governance processes. Ensure consistent reporting across all programmes and projects. Develop portfolio dashboards and executive reporting for senior leadership. 
  • Customer and Stakeholder Management. Build trusted relationships with executive customer stakeholders. Participate in project kick-offs, steering committees, and executive reviews. Act as senior point of contact for escalated customer concerns. 
  • Track and deliver synergy, cost-saving, and performance improvement targets. 
  • Lead cross-functional teams and third-party partners to achieve programme objectives. 

Skills, Knowledge and Expertise
  • 10+ years of project and programme management experience.  
  • 5+ years in a senior leadership position managing project delivery teams.  
  • Experience within SaaS, software, cloud, or technology organisations delivering projects and programmes.  
  • Proven track record leading multiple concurrent customer implementations  
  • Experience managing PMO functions and organisational governance frameworks.  
  • Experience working with executive stakeholders and enterprise customers. 
  • Strong programme and stakeholder management skills across all levels of the company. 
  • Excellent leadership, communication, and influencing skills.  
  • General business knowledge across core business functions and saas/tech/maritime.  
  • PowerPoint, Excel, PM tooling e.g. Asana, Monday, Smartsheets, Jira, Microsoft Project 
  • Industry and consulting experience.  
  • Degree-level education or equivalent experience. 
  • Programme management qualification (e.g., MSP, PRINCE2, PMP) desirable. 

About
OneOcean is transforming the future of maritime intelligence. Born from the integration of LR OneOcean and Ocean Technologies Group, we unite decades of maritime expertise with cutting-edge digital innovation under one powerful brand. Our comprehensive portfolio spansLearning, Fleet Operations, Compliance, Voyage Planning, and Performance Management— trusted by thousands of maritime professionals worldwide. By connecting ship and shore, people and data, we help organisations operate more safely, efficiently, and sustainably through real-time intelligence and predictive insights. We are part of Lloyd’s Register (LR) a global leader in marine and offshore engineering, technology, and digital solutions. With over260 years of trust, integrity, and leadership at sea, LR supports more than30,000 vessels worldwide. Together, OneOcean and LR combine the agility of innovation with the strength of a world-renowned institution, driving digital transformation and shaping a more connected, sustainable maritime industry.

Skills Required

  • 10+ years of project and programme management experience
  • 5+ years in a senior leadership position managing project delivery teams
  • Experience within SaaS, software, cloud, or technology organisations delivering projects and programmes
  • Proven track record leading multiple concurrent customer implementations
  • Experience managing PMO functions and organisational governance frameworks
  • Experience working with executive stakeholders and enterprise customers
  • Strong programme and stakeholder management skills
  • Excellent leadership, communication, and influencing skills
  • General business knowledge across core business functions and SaaS, technology, or maritime
  • Proficiency with PowerPoint, Excel, and project management tools such as Asana, Monday, Smartsheet, Jira, or Microsoft Project
  • Industry and consulting experience
  • Degree-level education or equivalent experience
  • Programme management qualification such as MSP, PRINCE2, or PMP
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The Company
HQ: Hamburg
350 Employees
Year Founded: 2020

What We Do

Ocean Technologies Group is a provider of maritime-focused human capital management and operational solutions. It offers a comprehensive library of e-learning, training, and assessment tools for seafarers, built on brands like Seagull Maritime and Videotel. The company aims to help ship operators achieve safety and operational excellence through digital learning, assessment, and fleet management software, supporting professionals globally in the maritime sector.

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