SaaS Implementation Consultant

Implementation Consultant

Global | Professional Services

Build solutions that actually change how work gets done.

At Intelex, implementation isn’t about checking boxes or racing to a go-live date. It’s about helping organizations fundamentally improve how they protect people and the environment, manage risk, and operate responsibly at scale.

As an Implementation Consultant, you’ll sit at the center of that transformation. You’ll partner directly with customers to translate complex business goals into working, adopted solutions—and you’ll see the real-world impact of your work every day.

This is a role for consultants who want ownership, depth, and purpose, not just project churn.

Why this role matters

Customers don’t buy Intelex for software alone—they buy outcomes: safer workplaces, better quality, stronger compliance, and measurable operational improvement. You are the person who makes that real.

You’ll guide customers from ambition to execution, helping them design, configure, and adopt solutions that fit their reality—not a generic template. When customers succeed, it’s because the implementation was thoughtful, disciplined, and outcome-driven. That’s your craft.

What you’ll do (and why it’s interesting) Be a trusted advisor, not just a configurator

You’ll lead customers through the full implementation journey—from discovery to go-live—helping them make smart decisions about scope, design tradeoffs, and priorities. You’ll explain why a solution works, not just how to use it.

Turn complexity into clarity

You’ll run workshops, facilitate conversations across business and technical stakeholders, and translate messy requirements into clean, scalable configurations. You’ll help customers see the path forward when things get complicated.

Build solutions that stick

Your work doesn’t stop at configuration. You’ll test, validate, train, and prepare customers for real adoption—so solutions are usable, trusted, and stable from day one.

Own quality and outcomes

You’ll take pride in clean requirements, strong design decisions, disciplined testing, and thoughtful documentation. You’ll know that a “successful” project is one that customers can actually run with after go-live.

Grow your expertise

You’ll deepen your technical skills on the Intelex platform, integrations, and data flows. You’ll work across industries and regions, learning how different organizations solve similar problems in very different ways.

What success looks like

• Customers are confident, informed, and prepared—not surprised—at go-live
• Solutions align to real business goals and are ready for adoption
• Projects move forward predictably, with issues surfaced early and handled professionally
• Stakeholders trust your judgment and seek your input
• You consistently deliver high-quality work while managing multiple engagements

Who you’ll work with

You’ll report to the Manager, Consulting and be part of a global Professional Services organization. You’ll collaborate with Project Managers, Solution Architects, Customer Success, Support, Product, and a global community of experienced consultants.

You won’t be on an island. You’ll have mentorship, peer support, and access to deep subject-matter expertise as you grow.

What you need to bring on day one (must-haves)

These are the skills that make you effective from the start. We won’t teach these from scratch.

You already:

• Know how to work directly with customers—leading conversations, earning trust, and navigating competing priorities
• Have experience delivering SaaS implementations or complex technical projects, including requirements, configuration, testing, and go-live
• Can break down messy, ambiguous problems and turn them into structured plans and decisions
• Understand the importance of scope, timelines, and quality, and know how to hold the line when tradeoffs appear
• Communicate clearly with both technical and non-technical stakeholders, including senior customer leaders
• Take ownership: when something goes wrong, you lean in, not away

These skills are non-negotiable because they’re foundational to protecting customer outcomes.

What we’ll help you develop (and expect you to lean into)

These are the skills that accelerate your career—and this role is designed to help you build them fast.

You’ll develop:

• Deep platform expertise: advanced configuration patterns, integrations, data flows, and solution design judgment
• Outcome-driven consulting instincts: connecting customer goals to adoption, behavior change, and measurable value
• Executive presence: framing tradeoffs, risks, and recommendations clearly for senior stakeholders
• Systems thinking: understanding how delivery decisions affect sales, product, customer success, and long-term growth
• Delivery leadership: influencing without authority, guiding customers through uncertainty, and setting direction under pressure

We don’t expect perfection—but we do expect curiosity, effort, and momentum.

How we know you’ll succeed here

Top performers in this role tend to:

• Learn faster than average and apply lessons immediately
• Ask better questions, not just more questions
• Seek feedback early—and actually use it
• Take pride in clean work, strong decisions, and customer outcomes
• See complexity as a challenge, not a blocker

This role rewards people who want to stretch, not settle.

How you operate (and how you grow)

• Customer-obsessed: you care deeply about whether solutions actually work for real users in real environments.
• Consultative: you listen first, then guide with confidence—especially when tradeoffs are hard.
• Accountable: you own your commitments, your decisions, and your outcomes.
• Curious: you’re always learning—about the platform, customer operations, industries, and better ways to deliver.
• Adaptable: you stay effective in fast-moving, sometimes ambiguous environments.
• Hungry to grow: you’re motivated to fast-track your career, take on complexity early, and stretch beyond your current role. You don’t back down from challenges—you learn from them and come back sharper.

Growth, opportunity, and what this role unlocks

This role is a launchpad.

The experience you gain as an Implementation Consultant—customer-facing leadership, complex problem-solving, platform mastery, and delivery accountability—opens doors across the business. Many of our strongest leaders started here.

From this role, consultants commonly grow into paths such as:

• Senior Consultant and Solution Architect
• Services or Solutions Sales
• Product Management
• Project Management, Consulting/Services Leadership

Growth at Intelex is earned through impact. As the company grows, so do the opportunities—and this role puts you at the center of that momentum.

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Intelex

Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.

Pay Range
The salary range for this position (in local currency) is 61,500.00 - 102,700.00

Our use of recruitment matching AI technology

We use an AI-powered tool, provided by Eightfold AI, Inc. in our recruitment process to help us in providing you the ability to view the most relevant jobs that are matched to your skills and experience. This AI tool also assists our recruiters in assessing and evaluating your job application. This tool is a matching model based on factors such as the skills specified in the job description and specific selection criteria our recruitment teams have configured. We do not make decisions about Applicants solely based on the results of the matching model.