Summary
The Implementation Consultant directly interfaces with our customers and partners to deliver solutions within current Workiva products that achieve customer outcomes. This role is focused on documentation, continued learning, and enablement for internal resources as well as our customers and partners. The Implementation Consultant works closely with other internal teams cross-functionally including project management, customer success, support, solution engineering, and product development.
Responsibilities
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Leads the delivery of contracted services to customers and partners
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Performs detailed discovery sessions to understand business needs and requirements
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Creates a solution design that achieves outcomes within the Workiva platform
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Directly interfaces with customers and partners to deliver standardized solutions
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Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training
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Participates in leading and mentoring peers as well as Associates, assisting onboarding as needed, and participates in ongoing training efforts.
What You'll Need
Minimum Qualifications
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Undergraduate Degree or equivalent combination of education and experience in a related field.
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4 years of experience in service delivery roles, finance, accounting, audit, or a related field.
Preferred Qualifications
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Bachelor’s degree or 2 years of experience with a Master’s degree
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Bilingual in Spanish preferred
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ESG, Sustainability reporting
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Experience with ERP, GRC, GL, FP&A, or Analytics and reporting solutions and their related technology platforms.
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Hands-on experience within the Workiva platform, other SaaS and cloud technologies, or data architectures preferred.
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Consultant level at a services company or public accounting preferred.
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Excellent verbal, written, and interpersonal communication skills
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Ability to present topics clearly and succinctly
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Self-motivated with strong propensity for action, results, and continuous improvement
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Ability to influence and drive change in business processes
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A strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple services.
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Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications. Familiarity with any of the following: SQL, JSON, REST, or Python is a plus
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Demonstrated ability to curate and maintain customer-first relationships
Travel
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Up to 25% travel
Working Conditions & Physical Requirements
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Reliable internet access for any period of time working remotely, not in a Workiva office.
How You’ll Be Rewarded
� Salary range in the US: $69,000.00 - $117,000.00
� A discretionary bonus typically paid annually
� Restricted Stock Units granted at time of hire
� 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
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What the Team is Saying
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What We Do
Workiva simplifies complex work for thousands of organizations around the world, including 85% of the Fortune 500®. Our cloud technology, the Workiva platform, is a fit-for-purpose, connected reporting and compliance platform that enables our customers to streamline processes, connect data and teams, and ensure consistency—all within a controlled, secure, audit-ready platform. Workiva customers connect critical business data directly from source systems to our cloud platform, seamlessly enabling collaboration and deep integration into existing workstreams. The Workiva platform provides unparalleled trust, transparency, and assurance for all stakeholders. That’s why thousands of enterprises across 170 countries use the Workiva platform.
Why Work With Us
Our mission at Workiva—powering transparent reporting for a better world—is driven by company values and principles. They inspire and guide what we do—from how we build our software to how we treat our employees. Here you have the freedom and resources you need—backed by a culture of collaboration and diverse thought—to keep breaking new ground.
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