Implementation Consultant

Posted One Month Ago
New York, NY, USA
In-Office
Junior
Software
The Role
Own client implementations from kickoff through go-live by leading discovery, requirements gathering, platform configuration, data migration, testing, training, and launch. Manage client relationships, timelines, scope, and risks while translating real estate acquisition, development, and investment workflows into Intapp Properties. Coordinate integrations with engineering, drive user adoption, and provide client feedback to product and engineering teams.
Summary Generated by Built In

About the role
Intapp Properties is the system of record for real estate teams managing land acquisition, development, and asset workflows. As an Implementation Consultant, you own the client onboarding journey from kickoff through go-live — building the relationship, configuring the platform, and turning each client’s bespoke real estate processes into a working system they trust. This role sits at the intersection of consulting, product expertise, and real estate domain knowledge. You’ll be the client’s primary guide and advocate, and the person accountable for a successful, on-time launch.
What you’ll do

  • Manage the overall client onboarding journey — plan and run kickoff, discovery, configuration, testing, training, and go-live, keeping stakeholders aligned on scope and timeline.

  • Own and manage the client relationship — serve as the primary point of contact, build trust with executives and end users, and drive adoption well past launch.

  • Configure the client’s system of record based on industry best practices — objects, fields, calculations, approval workflows, reporting, and folder structures that reflect how leading real estate firms operate.

  • Translate bespoke real estate processes into the platform — model each client’s unique acquisition, development, and investment workflows in Intapp Properties without losing what makes their process work.

  • Lead discovery and requirements sessions to document current-state processes, data sources, and approval chains.

  • Coordinate data migration and integrations with client teams and internal engineering.  Deliver training and enablement so client teams are self-sufficient at go-live.

  • Feed client insight back to product and engineering to shape the roadmap.

What you’ll bring

  • 2+ years in real estate development / finance, software implementation, solutions consulting, or client onboarding — ideally in commercial real estate, homebuilding, or proptech.

  • Working knowledge of real estate workflows: land acquisition, due diligence, entitlement, development budgets, investment committee approvals, or asset management.

  • Experience configuring SaaS platforms (CRM, deal management, or project management systems); comfort with structured data, formulas, or light scripting is a plus.

  • Strong project management instincts — you keep multiple onboardings moving and flag risk early.

  • Clear, confident communication with audiences from analysts to executives.

  • A consultative mindset: you ask why before you build, and you push back with best practices when a request would create long-term pain.

Why this role
You’ll join a team defining how real estate firms run their most important workflows, with direct influence on client outcomes and product direction. Every i

What you will gain:

At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities.  We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. 

Here, you will have the opportunity to:

  • Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.

  • Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.

  • Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.  Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. 

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

Your actual base salary will be determined by factors such as relevant experience, geographic location, and internal equity. In addition to base salary, variable compensation and equity may also be included.

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

Skills Required

  • 2+ years of experience in real estate development or finance, software implementation, solutions consulting, or client onboarding
  • Working knowledge of real estate workflows, including land acquisition, due diligence, entitlement, development budgets, investment committee approvals, or asset management
  • Experience configuring SaaS platforms such as CRM, deal management, or project management systems
  • Strong project management skills, including managing multiple onboardings and identifying risks early
  • Clear, confident communication with analysts, executives, and end users
  • Consultative mindset and ability to apply best practices while challenging problematic requests
  • Experience in commercial real estate, homebuilding, or proptech
  • Comfort with structured data, formulas, or light scripting

Intapp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intapp and has not been reviewed or approved by Intapp.

  • Healthcare Strength — Medical coverage is described as comprehensive with multiple plan choices, including HMO, PPO, and HDHP options with company HSA funding. Employer-verified listings indicate strong healthcare offerings for employees and families.
  • Parental & Family Support — Paid parental leave provides substantial time for primary and secondary caregivers, and fertility support (e.g., via Carrot) is highlighted. These family-focused benefits appear alongside broader flexibility.
  • Leave & Time Off Breadth — Generous PTO, recognition of major regional holidays, and flexible or unlimited PTO on some teams indicate ample time away. The company also promotes a highly flexible work environment.

Intapp Insights

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The Company
HQ: Palo Alto, CA
600 Employees
Year Founded: 2000

What We Do

Intapp powers connected firms. Trusted by 1,600 of the world’s top private capital, investment banking, legal, accounting, and consulting firms, Intapp offers end-to-end, cloud-based connected firm management software built for the unique needs of partner-led firms. Intapp helps enhance collaboration, unleash collective knowledge, transform decision-making, and fuel success. Our products and services span the entire relationship lifecycle — from strategy through origination and execution — to drive optimal outcomes. For more information, visit intapp.com.

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