Implementation Consultant (Riga)

Posted 7 Days Ago
Be an Early Applicant
Hiring Remotely in Latvia
Remote
Senior level
Artificial Intelligence • Mobile • Productivity • Software
Delightful Procurement
The Role
Lead enterprise onboarding and solution implementation, collaborating with stakeholders to ensure successful adoption and value realization of Levelpath.
Summary Generated by Built In

We’re hiring a Post-Sales Implementation Consultant to lead enterprise onboarding and solution implementation through successful go-live. You’ll act as both a trusted advisor & product expert, obsess over our customer’s success, and own how they realize value with Levelpath. Your role will blend thoughtful strategy, detailed project management, hands‑on configuration, and training delivery.

In this highly cross-functional role, you’ll partner with enterprise stakeholders to map their procurement processes, configure Levelpath to match their needs, and ensure seamless adoption across teams. You’ll also play a critical role in optimizing processes and assets that support our implementation strategy.

What You’ll Do

  • Own enterprise onboarding and deployment of Levelpath from kickoff to go-live

  • Partner with the sales team to facilitate product demonstrations and implementation readiness

  • Lead discovery workshops to understand customer goals, current-state processes, and success criteria

  • Design and configure tailored workflows, roles, data flows, and approval processes within the platform

  • Partner with engineering to facilitate and support technical integrations

  • Deliver enablement sessions and hands-on training to champion adoption across Procurement, Finance, Legal, and IT

  • Act as an extension of the customer’s team - managing stakeholders, aligning expectations, and driving milestone-based deployments

  • Present customer feedback and insights internally to shape roadmap and improve product

  • Maintain a proactive, problem-solving mindset to accelerate time to value and build long-term relationships

  • Support process improvement by contributing to playbooks, templates, and documentation for future scale

What You Bring

  • 6+ years of experience, with at least 3+ years focused in post-sales implementation, onboarding, or enterprise deployment role with a B2B SaaS product

  • Experience working with large enterprise/strategic accounts and multi-stakeholder environments

  • Proven track record leading complex deployments across multi-stakeholder enterprise environments

  • Customer-obsessed mindset, providing consultative guidance on the way to successful launch of the platform

  • Familiarity with B2B SaaS product configuration, workflows, and technical integrations

  • Strong project management skills, with the ability to track timelines, risks, and dependencies across multiple implementation projects

  • Excellent client-facing communication, with a focus on clarity, empathy, and outcomes

  • Comfort in working across functions and levels - from analysts to C-suite stakeholders

  • Proactive, solution-oriented approach with a bias for action and continuous improvement

While not required, it’s an added plus if you have:

  • Experience in the procurement space, with familiarity in sourcing, vendor management, or procurement operations

  • Background in client-facing consulting roles

  • Experience at an early stage startup

Benefits

  • Health insurance

  • Competitive compensation and equity package

  • Commuter benefits (paid public transport or office parking)

  • In-office snacks and team lunches twice a week

  • Team-driven happy hours and celebrations

Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.

Top Skills

B2B Saas
Project Management
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The Company
HQ: San Francisco, CA
55 Employees
Year Founded: 2022

What We Do

Founded in 2022 and backed by some of the top venture capital firms in Silicon Valley, Levelpath is on a mission to revolutionize the procurement industry to dare we say…make it delightful.

No matter the business size or needs, our platform simplifies the procurement process for everyone in the organization, making enterprises faster, safer, and more transparent. Our passion for procurement is reflected in every aspect of our work. We constantly push the limits to improve procurement operations and, most importantly, delight all users

Why Work With Us

Pathfinders believe growth happens outside your comfort zone in an environment where everyone is driven to solve problems that haven’t been solved. Whatever it takes, we are driven to delight our customers every day. We strive to create a workplace that not only recognizes great work, but where we are encouraged to grow beyond their roles

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