The Implementation Consultant I will oversee the deployment and implementation of the Entri Product Suite. They will engage with the client, hospital operations and applications/infrastructure teams to design, build, and implement the patient and user experience solutions. This position will also assist with upholding standard workflows and create educational materials to prepare for go lives. The Implementation Consultant I will be responsible to hold all stakeholders accountable in the delivery of the solution.
A successful candidate will exhibit the ability to lead a cross-functional project to build and operationalize a business to consumer solution, be expected to identify subject matter experts to solve for potential obstacles, meet project deadlines and identify, escalate or resolve any issues that would impact the ability to deliver on the solution. They are expected to have strong communication skills to inform and engage key stakeholders across various levels with project updates and/or escalations. The Implementation Consultant I will propose new opportunities for efficiencies, enhancement, and expansion of product and process initiatives. This role is the entry level position into Configuration and Deployment and initially works on a limited product scope, with the opportunity and expectation to learn and progress quickly.
Essential Responsibilities
- ·Manages on-time and competent delivery of application database build. Self-motivation is critical to the success of this position.
- ·Provides support to the entire deployment team and actively communicates between all stakeholders.
- ·Consults with the client and project team to define and obtain the data necessary to build applications based on the scope of the contract and client needs, and within the timeline and budget.
- ·Uses a creative problem-solving approach to analyze data along with workflow to determine standard best practice processes to gain efficiencies.
- ·Collaborates with the client, operations, training, IT and support team members to meet project timelines. Motivates stakeholders to execute operational change and achieve desired results.
- ·Ability to deliver clear and concise training, objectives, and expectations to end users, and collaborate with stakeholders to design educational materials.
- ·Leads the client in database validation and conducts functional and integrated testing to ensure readiness for successful go lives.
- ·Actively seeks to understand the challenges and needs in the health care industry, particularly in the patient access arena.
Skills
- Proficient computer skills (including, but not limited to, Microsoft Word, Excel, Power Point and Visio) are required.
- Highly organized, strong interpersonal skills and clear and concise oral and written communication skills.
- Ability to effectively present information and respond to questions from groups of managers, clients, office staff, and peers.
- Strong problem solving, analytical and critical thinking skills.
- Results and deadline driven, working well under high pressure situations while staying resourceful, tactful, and adjust to rapidly changing needs from the customer.
Other Qualifications
- 2+ years Healthcare/Technology experience.
- Understanding of HIPAA and importance of privacy of patient data.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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Skills Required
- 2+ years of healthcare or technology experience
- Understanding of HIPAA and patient data privacy requirements
- Proficiency with Microsoft Word, Excel, PowerPoint, and Visio
- Strong interpersonal, oral, and written communication skills
- Strong problem-solving, analytical, and critical-thinking skills
- Ability to present information effectively and respond to questions from managers, clients, office staff, and peers
- Ability to work under pressure, meet deadlines, remain resourceful, and adapt to changing customer needs
- Strong organization and self-motivation
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
