Do you have a good experience in ERP and implementations?
Do you speak fluent Dutch and English?
Great! Then please read on, because we have a great job for you!
The Consultant I works with a team of professionals responsible for implementing solutions for our customers. This role will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, the Consultant I will also manage escalated events as appropriate.
The role is hybrid 2 days per week in the Breukelen office, Netherlands.
Your tasks will include:
- Install, upgrade, test, and configure systems as part of completing the implementation project.
- Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
- Provide proactive project updates, setting realistic expectations, and maintaining transparency throughout every project phase.
- Serve as a customer advocate internally, ensuring team deliverables align directly with the client’s strategic business goals.
- Navigate defined project environments where requirements or trading partner specifications may be incomplete.
- Build strong, long-term relationships by understanding each trading partner's operational context and business priorities.
- Perform post-sale initial technical implementation of technology products
- Work under moderate supervision with some latitude for independent judgment
- Track progress of Implementation projects. Ensure deadlines are met and scheduling issues resolved
To be a good fit for the Implementation Consultant I you will have:
- Bachelor's Degree required
- 1-2 years of relevant experience in client facing roles
- Fluency in both Dutch and English
- Strong stakeholder management and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Ability to gather requirements and understand customer business needs
- Excellent communication skills, including explaining complex topics in a clear and customer-friendly way
- Strong analytical and root cause problem-solving capabilities
- Ability to work with data, identify discrepancies, and troubleshoot issues effectively
- Ownership mindset with accountability for customer outcomes
- Ability to proactively manage risks, dependencies, and project timelines
- Curiosity, learning agility, and adaptability in a fast-paced environment
- Ability to navigate ambiguity and independently drive issues to resolution
Reasons to join:
- Working on a core product with direct business impact
- Development and room to grow into new skills, new challenges, and new opportunities as you build your career with us.
- Work alongside colleagues and customers across an international environment
- Flexible/hybrid work options and a culture built on collaboration, curiosity, and asking questions
- Be part of a fast-growing team with an energetic culture packed with team socials, company events, and plenty of reasons to celebrate our wins together.
Sounds interesting? Send us your CV by applying to this page
Skills Required
- Bachelor's degree
- 1-2 years of relevant experience in client-facing roles
- Fluency in Dutch and English
- Stakeholder management and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Ability to gather requirements and understand customer business needs
- Excellent communication skills, including explaining complex topics clearly
- Analytical and root-cause problem-solving capabilities
- Ability to work with data, identify discrepancies, and troubleshoot issues
- Ownership mindset and accountability for customer outcomes
- Ability to manage risks, dependencies, and project timelines proactively
- Curiosity, learning agility, and adaptability
- Ability to navigate ambiguity and independently drive issues to resolution
What We Do
Sowelo Consulting is a recruitment agency based in Poland that specializes in providing tailored recruitment solutions. They offer services such as executive search, recruitment process outsourcing, and IT contracting, focusing on companies hiring between 10 to 200 employees annually.
