Implementation Consultant (Contractor)

Reposted 7 Days Ago
Be an Early Applicant
Hiring Remotely in Sydney, New South Wales, AUS
In-Office or Remote
Mid level
Edtech • Information Technology
The Role
Provide technical consulting for SaaS platform implementations, including SSO and data integrations, LTI app setup, role/permission configuration, migrations, API guidance, JavaScript/CSS overrides, documentation, scoping, and customer-facing support.
Summary Generated by Built In

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

In this part time role, as an Implementation Consultant you will be:
  • Consulting customers on the following crucial configuration tasks for SaaS platforms:

    • Single sign on (SSO) integration with identity provider platforms

    • Data integrations with student information systems, membership management systems, and HR information systems

    • Configuration of platform roles and permissions

    • Installation and configuration of LTI-compliant third party applications

    • Establishment of an account hierarchy that matches intended platform usage

  • Consulting customers on migration of content from third party platforms

  • Working with customers to scope and recommend technical solutions, including gathering technical and functional requirements

  • Supporting the customer with guidance on leveraging APIs for Instructure Products

  • Providing consulting to groups of varying sizes, audiences and experience levels. Your skills translating technical concepts into everyday language will be highly regarded

  • Researching and understanding client needs and objectives to support customisation of services, growth of consulting offerings, and improved customer experience

  • Identifying areas where additional support, training, or consulting are needed

  • Participating in team projects that support goals and initiatives of the team

  • Building and maintaining technical documentation regarding integrations and systems involved in implementations

  • Consulting on how to use JavaScript and CSS overrides in Instructure products where supported

Here is what you will need to know/have:
  • Experience designing and deploying technical solutions in a SaaS environment

  • Technical expertise with multiple identity provider authentication systems

  • Experience and familiarity in working with APIs

  • Experience with a programming language (JavaScript, Ruby, and/or Python are a plus)

  • Outstanding written and oral communication skills

  • Strong interpersonal skills and customer focus

  • Ability to conform to shifting priorities and timelines through analytical and problem-solving capabilities

  • Ability to engage with a wide variety of audiences, including academics/teachers, administrators and leadership.

  • Ability to use web conferencing technologies and web based tools like Gmail, Google Docs and Google Calendar to coordinate, manage and facilitate sessions

Ideally, you’ll also know/have:
  • Working knowledge of technology deployment strategies and best practices, especially in an educational context

  • Experience building custom reports and data visualizations, and helping customers interpret and understand their data

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

  • Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

  • Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

  • Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

  • Comprehensive wellness programs and mental health support

  • Learning and development resources, including professional development tools and tuition reimbursement, to support your growth

  • The technology and tools you need to do your best work

  • Motivosity employee recognition program

  • A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.

Skills Required

  • Experience designing and deploying technical solutions in a SaaS environment
  • Technical expertise with multiple identity provider authentication systems (SSO)
  • Experience and familiarity working with APIs
  • Experience with a programming language (JavaScript, Ruby, and/or Python)
  • Outstanding written and oral communication skills
  • Strong interpersonal skills and customer focus
  • Ability to conform to shifting priorities and timelines through analytical and problem-solving capabilities
  • Ability to engage with a wide variety of audiences, including academics, administrators and leadership
  • Ability to use web conferencing technologies and web based tools like Gmail, Google Docs and Google Calendar
  • Consulting on how to use JavaScript and CSS overrides in Instructure products
  • Working knowledge of technology deployment strategies and best practices, especially in education
  • Experience building custom reports and data visualizations and helping customers interpret their data

Instructure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Instructure and has not been reviewed or approved by Instructure.

  • Fair & Transparent Compensation Pay is considered market-competitive for many engineering, product, and quota-carrying roles, especially when factoring base, variable, and equity. In these tracks, total rewards are often characterized as fair-to-strong for the role and location.
  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, vision, mental-health support, and HSA/FSA options. Employer contributions are often portrayed as strong, and core medical benefits receive consistently positive marks.
  • Leave & Time Off Breadth Time off offerings include flexible or “unlimited” PTO, paid holidays, and paid sick time, paired with widespread remote/hybrid flexibility. This breadth of time off and work flexibility is often viewed as a meaningful perk that enhances overall value.

Instructure Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Chicago, IL
1,233 Employees
Year Founded: 2008

What We Do

Instructure is helping people grow from the first day of school to the last day of work. More than 30 million people use its Canvas and Bridge platforms for learning management and employee development.

Similar Jobs

Huntress Logo Huntress

Account Manager

Information Technology • Cybersecurity
Easy Apply
Remote
Australia
630 Employees

Huntress Logo Huntress

SOC Support Specialist

Information Technology • Cybersecurity
Easy Apply
Remote
Australia
630 Employees

HiBob Logo HiBob

Customer Experience Specialist

HR Tech • Information Technology • Professional Services • Sales • Software
Remote or Hybrid
Australia
1350 Employees

ServiceNow Logo ServiceNow

Sales Manager

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Sydney, New South Wales, AUS
29000 Employees

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account