Implementation Analyst
Are you ready to deliver customer focused solutions that are shaping the future of payments?
The Impact you’ll have as an Implementation Analyst
We’re looking for an Implementation Analyst to own and deliver a portfolio of client work items and to support Implementation Managers on larger client projects and programmes, particularly around configuring our platform, collaborating closely with internal teams and liaising externally with clients and third parties.
The implementation function at Thredd is responsible for delivering solutions to our customers from requirements definition, through build and integration, testing, go live and then handing over to support functions.
What you’ll be doing as an Implementation Analyst
- Managing and delivering a range of client work items, such as change requests and projects
- Supporting Implementation Managers in the delivery of larger projects
- Ensuring all documentation produced is of a high quality, is clear, concise and understood by internal and external stakeholders
- Managing client expectations around the delivery of work items throughout all stages of delivery
- Capturing detailed client requirements and ensuring they are documented, reviewed and approved
- Configuring our platform in both test and production environments
What you’ll bring to the Implementation Analyst position
- Technical background – This can be via a technical degree or experience in a technical or client-facing position
- Credit experience
- Understanding and experience with APIs such as REST and SOAP
- Strong communication skills across different levels and with both external and internal stakeholders
- Strong problem-solving skills and a passion for technology
- Exposure to project management would be desirable
Where you’ll work
Our working model varies depending on the specific role and team requirements. We strive to provide flexibility whilst ensuring that each position is best supported for optimal collaboration and performance.
This Implementation Analyst position requires you to be in the Austin office on a hybrid basis.
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
Since 2007, Thredd has enabled market leaders through our highly reliable, secure, and scalable platform and supported many of our client's growth journeys - from early-stage startup through to globally recognized unicorns, including Monzo, Revolut, and Starling.
Diversity and Inclusion at Thredd
Here at Thredd, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered. We welcome applications from people of all backgrounds, experiences and identities. If you require any adjustments during the recruitment process, please let us know and we would be happy to support you.
Our Values
Our values-driven culture is what unites our teams globally and our teams is what drives our success;
Here are what the values mean for you in this Implementation Analyst position;
- Own it and deliver – Taking responsibility for your own performance and being successful in your own role
- Collaborate purposefully – Building trusted relationships with colleagues, supporting activities and being successful together
- Think differently – Asking questions to check understanding and sharing your ideas to support continuous improvement
- Act courageously – Stepping out of your comfort zone and embracing change to help you learn and grow
Top Skills
What We Do
We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of issuer transactions annually across 44 countries for the world’s leading fintechs, digital banks, and embedded finance providers.
Thredd’s unique offering is its client-centric approach combining hands-on support with modern, reliable, and scalable technology. Thredd’s assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later (“BNPL”), FX, remittance, and open banking innovators. By partnering with our clients from concept to creation with our easily configurable solutions, we allow these leaders the agility to achieve their core business aspirations.
Thredd has enabled market leaders since 2007 and has a highly reliable platform with 99.99% availability. Thredd’s highly customisable solutions on our API-first platform, surrounded by our in-depth industry expertise, value added services, global presence and technical resilience, are designed to scale with ease. Thredd is certified by Visa and Mastercard to process transactions globally.
The company has branded offices in London, Newcastle, Singapore, and Sydney, with remote colleagues based all over the world.
The issuer processing partner of choice for the world's most ambitious businesses.
