The Role
Supports end-to-end product implementation, including configuration, deployment, data migration, testing, documentation, and go-live readiness. Coordinates with development, infrastructure, clients, and business stakeholders to gather requirements, resolve issues, conduct training, and ensure successful UAT and production rollouts. Provides post-implementation troubleshooting and L1/L2 support for configuration, data, and environment issues.
Summary Generated by Built In
Location: Mumbai
Experience Required: 0-2 Years
Role Overview
The Implementation Analyst will be responsible for end-to-end deployment, configuration, and rollout of product/solution features for clients and internal teams.
This role requires strong analytical skills, understanding of business workflows, hands-on implementation experience, and the ability to collaborate with cross-functional teams to ensure smooth and timely delivery.
Key Responsibilities
1. Implementation & Deployment
- Perform end-to-end product implementation for clients, including configuration, setup, and environment readiness.
- Coordinate with development and infra teams for deployment on UAT & Production environments.
- Assist in data migration, validation, and testing before go-live.
- Ensure all features and configurations meet business requirements.
2. Requirement Understanding & Documentation
- Work closely with business users to gather requirements and translate them into functional specifications.
- Prepare SOPs, implementation documents, user guides, and release notes.
- Maintain proper documentation for all configurations and deployments.
3. Testing & Quality Checks
- Conduct functional testing, integration testing, and validation of deployed modules.
- Identify defects or gaps and follow up with developers for resolution.
- Support UAT cycles and assist stakeholders with issue analysis.
4. Client & Stakeholder Coordination
- Act as the primary contact for clients during the implementation phase.
- Provide walkthroughs, demos, and training sessions as required.
- Address queries and ensure timely communication with all stakeholders.
5. Support & Troubleshooting
- Troubleshoot issues related to configuration, data, or environment.
- Provide L1/L2 support post-implementation until handover to the support team.
- Monitor deployment success and ensure all components function as expected.
- Handle real-time Production issues and provide immediate support to ensure minimal downtime and smooth operations.
Skills & Qualifications
Technical Skills
- Hands-on experience with application configuration, deployment, or system implementation.
- Knowledge of databases (SQL), APIs, and basic debugging.
- Familiarity with tools like Jira, Postman, Redmine, or similar platforms.
Soft Skills
- Excellent communication & stakeholder management.
- Strong analytical and problem-solving skills.
- Ability to work under deadlines and manage multiple tasks simultaneously.
- Detail-oriented with strong documentation skills.
Education
- Bachelor’s/Master’s degree in Computer Science, Information Technology, Engineering, or related field.
Skills Required
- 0-2 years of experience
- Hands-on experience with application configuration, deployment, or system implementation
- Knowledge of SQL databases, APIs, and basic debugging
- Familiarity with Jira, Postman, Redmine, or similar platforms
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving skills
- Ability to work under deadlines and manage multiple tasks
- Strong documentation skills and attention to detail
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field
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The Company
What We Do
Talakunchi Networks Private Limited is a global information-security consulting company that helps organizations protect their IT infrastructure. Its services include vulnerability assessment and penetration testing (VAPT), website and network security audits, threat monitoring and management, security consulting, compliance audits, exposure scanning, governance, risk, and compliance support, and security training. The company has been a CERT-In-empanelled IT security auditor since 2018.
