Implementation Account Coordinator

Posted 20 Days Ago
Be an Early Applicant
North Mankato, MN
Mid level
Information Technology
The Role
The Implementation Account Coordinator is responsible for evaluating client needs, managing project delivery, and ensuring high-quality service. This role involves maintaining strong customer relations, verifying implementation requirements, coordinating with internal teams, and managing multiple tasks to meet deadlines.
Summary Generated by Built In

Let Us Power Your Potential

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Your Opportunity: Corporate Graphics International, a division of Taylor Corporation, is seeking a new Implementation Account Coordinator to join the team! This position serves clients in the implementation of technical systems or solutions. They evaluate client needs, develop configurations that support business processes, plan and execute delivery and implementation plans.

Your Responsibilities:

  • Develop and maintain strong relations with customers to ensure that their quality expectations are being met

  • Assist by verifying all of the required information for the implementation is available and accurate, including pricing, specifications, artwork, or other customer requirements

  • Proactively work with internal groups to ensure that products produced for customers are of the highest quality

  • Ensure effective communication with customers through facilitating conference calls and presentations of products or tools available to the customer

  • Work with internal teams to ensure we are providing accurate information to customers and servicing their account as specified

  • Ability to manage multiple project and task assignments simultaneously, while managing due dates

  • Consistently meet defined deadlines and maintaining project tracking throughout the life cycle of project requests

Your Shift:

  • Monday – Friday 8:00am - 5:00pm. Overtime opportunities available on Saturdays!

You Must Have:

  • High school diploma or equivalent

  • Knowledge and use of: Microsoft Office Suite, including Teams, Outlook, Word and Excel

  • A customer service mindset

  • Ability to multi-task, solve problems and thrive in a fast-paced environment

  • Demonstratable dependability in all aspects of work

  • Initiative and responsiveness

  • A keen attention to detail and strong organizational skills

  • Ability to speak and communicate with fellow employees at a professional level

We Would Also Prefer:

  • 3+ years of experience in the field or related area

  • Experience in E-commerce

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning 26 states, and seven countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. 

The Employer retains the right to change or assign other duties to this position. 

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

The Company
North Mankato, MN
6,589 Employees
On-site Workplace
Year Founded: 1975

What We Do

Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device.

Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees.

Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do

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