Immigration Dashboard & Reporting Analyst

The Dashboard & Reporting Analyst is responsible for configuring, delivering, and supporting client-facing and internal dashboards using standardized Power BI and Power Platform solutions. This role owns the day-to-day dashboard experience, ensuring data accuracy, usability, and timely delivery, while operating within established templates and governance frameworks.

The Analyst partners with business stakeholders and GT Technology to translate reporting needs into effective, scalable dashboard solutions. This role focuses on adoption and delivery and does not own underlying data architecture, platform engineering, or environment management.

Key Responsibilities

• Configure, maintain, and enhance dashboards and workflows using approved templates

• Create new dashboard templates where appropriate or required

• Manage data refreshes, validate outputs, and resolve data discrepancies

• Ensure dashboards meet client-ready standards for accuracy, usability, and presentation

• Maintain documentation for dashboards, data sources, and support procedures

• Act as the primary point of contact for reporting needs across assigned groups

• Translate business requirements into dashboard configurations within the standard platform

• Prioritize enhancements in coordination with stakeholders and GT Technology

• Support onboarding of new users, teams, and use cases

• Operate within established Power BI and Power Platform standards and templates

• Ensure consistency across deployments under a “one architecture, one template” model

• Identify requests requiring platform or data model changes and escalate appropriately

• Participate in discussions on data definitions, KPIs, and reporting standard

• Performs other duties as assigned by management

Qualifications

Skills & Competencies

• Hands-on experience with Power BI dashboard configuration and support

• Working knowledge of data structures, relationships, and basic Data Analysis Expressions (DAX) for validation and light configuration

• Experience supporting Power Automate workflows within established solutions

• Strong troubleshooting skills across data refreshes and report outputs

• Understanding of role-based access control within Microsoft 365 / Power BI

• Strong communication skills with both technical and non-technical stakeholders

• High attention to detail and ability to manage multiple concurrent priorities

• Self‑motivated, able to work independently, and comfortable operating in a shared services model with a phased, evolving scope.

Education & Prior Experience

• 3–5+ years of experience supporting Power BI or similar reporting platforms

• Experience delivering business or client-facing reporting solutions

• Power BI, Microsoft 365, or Power Platform certifications preferred.

• Experience working in a professional services organization strongly preferred. Law firm experience a plus.

Technology

• Proficient in Power BI or similar reporting platforms

• Familiarity with enterprise Microsoft environments (M365, Entra ID)

• Familiarity with Python for data analysis, validation, or light automation tasks (e.g., data reconciliation, file processing) a plus.

• Familiarity with immigration case management systems and related source data (e.g., INSZoom/Mitratech, LawLogix, or comparable platforms) a plus.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.