Immigration Coordinator

Job Description

We are recruiting for an Immigration Coordinator to join our UK Shared Services team in Sheffield on a full time, permanent basis.

About us:

Fragomen is the world’s leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than sixty offices worldwide. Immigration has been our sole focus for 70 years, and today we offer support in more than 170 countries. We are problem-solvers, innovators, and established thought leaders in immigration, providing strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations.

Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union, and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly, and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.

About the team:

The UK Shared Services team in Sheffield is an extremely friendly and diverse team to join with people of all ages and backgrounds. The large team is split into smaller sub-teams with a Team Lead overseeing the workflow and direct line management of the Senior Coordinators and Coordinators. The tiered structure of the team allows for opportunities to develop and grow within the team, as well as within Fragomen through exposure to other business units.

About the role:
The Immigration Coordinator helps to provide exceptional levels of business support to a wide range of internal clients by supporting Fragomen’s UK Inbound Associate’s and Paralegal’s in an administrative capacity. They are exposed to a full range of immigration processes and tasks including:

Other key responsibilities will include:

• Drafting Initial Emails/Letters: draft emails/letters of advice from templates.
• Drafting online visa application forms: draft online visa application forms including Skilled Worker, Global Business Mobility, Indefinite Leave to Remain, and others as directed.
• Paying for applications: submit and pay for online applications and additional services.
• Booking appointments: Book and re-schedule appointments online at the Visa Application Centre
• Connect Updates: maintain and update case management records accurately.
• Compliance Packs: prepare immigration compliance packs for clients.
• Drafting and Submitting Certificates of Sponsorship: Drafting and submitting Certificates of Sponsorship on the Home office’s SMS system.

Additional responsibilities include:

• Managing dropboxes: answering queries from the client, assignees, and case workers.
• Special Projects: take on additional projects as required with tight deadlines.
• Support / training: Once experienced - training of new employees, which could include producing and/or delivering training packages.
• Ad hoc duties: assist with ad hoc administrative functions, as needed.

About you:

To be successful in this role you will need strong administrative and data entry skills, this can be taken from either previous work experience or educational background. Attention to detail, time management and strong communication skills will be key to the role.

Also required:

• Ability to work flexibly and accurately in a fast-paced environment.
• Uses communication skills to influence and achieve objective.
• Demonstrate exceptional planning and time management skills with an ability to multi-task.
• Be proactive and able to act under instruction with limited supervision.
• Be able to plan workload, meet deadlines and priorities.
• Ensures work completed is accurate, to a high quality and follows standard layouts.
• Completes tasks within agreed timeframes and in line with expectations.
• Completes a number of tasks and processes as per the daily, weekly, and monthly targets.
• Implement effective processes to manage workflow and meet deadlines.
• Demonstrates proficiency in word processing, Internet, and email systems.

Fragomen in Sheffield:
Our Sheffield office is based in the city centre with the added bonus of free on-site parking, as well as several public transport links close by. The office has approximately 400 people working collaboratively and creating a dynamic, positive environment with over 20 different languages being spoken. You can expect a great working environment and regular events such as Summer and Christmas parties, social and cultural events.

The Firm operates a hybrid working model, which incorporates a blend of in-person attendance as well as working from home – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.

Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Strategy (RBS) prioritises Fragomen’s social responsibility through one cross-cutting theme and five focus areas. These focus areas include Wellbeing, Diversity and Inclusion, Charity & Pro bono work, Social and Environmental & Sustainability. The RBS initiative offers great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities at the Firm. These range from social events and activities to regular wellbeing newsletters and diversity discussions.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.