Immigration Coordinator

Job Description

We have an opportunity for an Immigration Coordinator to join our Shared Services team in Sheffield on a full time, permanent basis.

About us:

Fragomen is the world’s leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than 60 offices worldwide. Immigration has been our sole focus for 70 years, and today we offer support in more than 170 countries. We are problem-solvers, innovators and established thought leaders in immigration, providing strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations.

Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities.  We believe that our differences make us stronger.

About the team:

The Fragomen Consular Practice team provides consular and substantive US immigration assistance matters either as stand-alone services or part of a larger immigration application process. This team’s approach is designed to maximise efficiencies, ensure ownership of work and to empower team members to design work practices to meet the expectations of their clients.

About the role:
The Immigration Coordinator helps to provide exceptional levels of business support to a wide range of clients by supporting Fragomen’s offices in an administrative capacity. They are exposed to a full range of immigration processes and administrative tasks.

Other key responsibilities will include:

• Draft immigration applications
• Maintain Fragomen’s database and client folders up to date
• Save and upload case related documents and government decisions onto Fragomen’s database
• Book appointments/ Check appointment availability
• Participate in case audits/ closing cases
• Take on any additional projects as required

About you:

To be successful in this role you will have strong administrative and data entry skills, this can be taken from either previous work experience or educational background. You will be comfortable working in a team with excellent communication skills.

Also required:

• Ability to work flexibly and accurately in a fast-paced environment
• Uses communication skills to influence and achieve objective
• Be confident in written communication with government authorities
• Demonstrate exceptional planning and time management skills with an ability to multi-task
• Be proactive and able to act under instruction with limited supervision
• Ability to plan workload, meet deadlines and priorities
• Ensures work completed is accurate, to a high quality and follows standard layouts
• Completes tasks within agreed timeframes and in line with expectations
• Ability to work towards and complete workload in line with set targets
• Demonstrates proficiency in word processing, Internet, and email systems

Fragomen in Sheffield:
Our Sheffield office is based in the city centre with the added bonus of free on-site parking, as well as several public transport links close by. The office has approximately 400 people working collaboratively and creating a dynamic, positive environment with over 20 different languages being spoken. You can expect a great working environment and regular events such as Summer and Christmas parties, social and cultural events.

The Firm operates a hybrid working model, which incorporates a blend of in-person attendance as well as working from home – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.

Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Strategy (RBS) prioritises Fragomen’s social responsibility through one cross-cutting theme and five focus areas.. These focus areas include: Wellbeing, Diversity and Inclusion, Charity & Pro bono work, Social and Environmental & Sustainability. The RBS initiative offers great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities at the Firm. These range from social events and activities, to regular wellbeing newsletters and diversity discussions.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.