Company Description
Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax, immigration, rewards, advisory and Vialto private and our team is the gold standard in navigating the complexities of cross-border compliance, and workforce strategies. We look for people our clients and assignees can count on to thoughtfully deliver clear solutions to complex problems.
To be the best in the business, we cultivate a dynamic, highly collaborative culture that fuels the growth of our people. We invite you to inquire boldly, learn deeply, and grow endlessly with us. You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new possibilities. And we can do the same for you. Whatever your aspirations, Vialto can help you find your way.
Job Description
This role is focused on assisting with the immigration requirements and consular services for our clients' employees - primarily with business travel and business visa applications. It involves ensuring adherence to Immigration Laws and Regulations and delivering outstanding client service. The caseworker plays a vital role, whether they are assigned to a global account or a specific geographic region. They engage in close collaboration with clients, individual employees, legal teams, government entities, and various stakeholders. This collaboration is essential for facilitating efficient and well-coordinated immigration processes. The caseworker's responsibilities are crucial in managing the complexities of immigration procedures and ensuring successful outcomes for all parties involved.
Responsibilities for this position include but are not limited to:
- Proactively assist in the management of a portfolio of global clients, while reporting to Managers and above
- Prepare, review and assist with complex business travel assessments and business visa applications for global clients
- Lead and coordinate with Vialto’s global offices and third-party vendors to provide immigration and consular services to clients
- Be involved in the financial management of clients
- Be actively involved in business development activities to help identify and research opportunities on new / existing clients
- Contribute to the development of your own and team’s technical acumen
- Develop strategies to solve complex technical challenges
- Assist in the management and delivery of large projects
- Train, coach and supervise Associates
- Keep up to date with local and national business and economic issues
Requirements:
- The ideal candidate will have previous experience delivering consular services to global clients, having worked in an immigration environment delivering immigration compliance services to corporate clients
- Experience as a caseworker preparing and lodging business visa applications across multiple jurisdictions
- Understanding of visa and legalization processes across different jurisdictions
- Strong client service skills
- Able to demonstrate resilience, self-motivation and a positive can-do attitude
- Hard working and committed to completing tasks well with very strong attention to detail
- Ability to confidentially deal with demanding situations, people and requirements
- Proven organizational / project management skills
- Clear, articulate, and confident written and verbal communication skills that do not require review
- Primarily a team player but able to work under own initiative
- Proficient in use of standard office software
Additional Information
This position is for:
- Contract type: Fixed-term contract
- London location
- Hybrid model (3 days in the office)
We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
Please note, AI is used as part of the application process.
Skills Required
- Previous experience delivering consular services to global clients in an immigration environment
- Experience preparing and lodging business visa applications across multiple jurisdictions
- Understanding of visa and legalization processes across different jurisdictions
- Strong client service skills
- Resilience, self-motivation, and a positive can-do attitude
- Strong attention to detail and commitment to completing tasks accurately
- Ability to confidentially handle demanding situations, people, and requirements
- Proven organizational and project management skills
- Clear, articulate, and confident written and verbal communication skills
- Ability to work collaboratively and independently
- Proficiency in standard office software
Vialto Partners Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vialto Partners and has not been reviewed or approved by Vialto Partners.
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Wellbeing & Lifestyle Benefits — Flexible work arrangements and well-being support are highlighted in company materials, and feedback suggests flexibility and WFH options are appreciated in some teams. These elements are seen as helpful offsets to demanding workloads in certain contexts.
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Leave & Time Off Breadth — Paid holidays, sick days, vacation days, and additional closures/floater holidays are prominently offered. Feedback suggests time off is at least decent for some roles and locations.
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Fair & Transparent Compensation — Starting pay is sometimes viewed as decent or competitive for fresh graduates or entry-level roles in specific regions. This can make early-career opportunities attractive despite later concerns.
Vialto Partners Insights
What We Do
Vialto Partners is focused on transforming the global mobility ecosystem to support multinational organizations and their employees. The organization sparks growth and creates meaningful impact for businesses and individuals in more than 150 countries, supported by a team of over 6,000 dedicated immigration, tax, human resources and technology professionals. Vialto Partners offers clients: Tax solutions: Strategic tax planning, preparation and cross-border compliance services, including tax equalization and employment structures. Immigration services: Immigration-related consulting, processing and compliance services informed by knowledge of government regulations and rapidly changing immigration laws. Compensation and rewards: Integrated, end-to-end payroll and compensation management and reporting to ensure holistic global reporting, local compliance and overall cost-effectiveness. Dynamic work strategy and services: Design and implementation of real-time mobility strategies and services—from mobility managed services to remote work and business travel solutions. Vialto Partners is reimagining the future of global mobility, driving the mobility ecosystem forward to create a more connected, integrated and efficient supply chain to meet and exceed the evolving challenges and complexities of global workforce management. #vialtopartners








