IMC Lead

Reposted 8 Days Ago
Be an Early Applicant
Ho Chi Minh City
In-Office
Senior level
AdTech • Marketing Tech
The Role
The IMC Lead orchestrates integrated marketing campaigns, collaborates with cross-functional teams, engages stakeholders, and manages performance to drive business outcomes.
Summary Generated by Built In
The IMC Lead is a strategic role responsible for orchestrating integrated marketing communications across multiple channels. With around 8 years of experience, the IMC Lead brings solid expertise in campaign strategy, stakeholder engagement, and cross-functional leadership. This role ensures campaigns are insight-driven, seamlessly executed, and deliver measurable business outcomes.

Job Description:

Key Responsibilities

Strategic Campaign Leadership

  • Lead the planning and execution of integrated campaigns across digital, offline, and OOH.

  • Translate client business objectives into clear and cohesive communication strategies.

  • Ensure consistency and excellence in messaging across all consumer touchpoints.

Cross-Functional Collaboration

  • Partner with strategy, media, creative, and analytics teams to align campaign goals and execution.

  • Facilitate integrated planning sessions and manage end-to-end project workflows.

  • Act as the central point of coordination among internal and external stakeholders.

Stakeholder Engagement

  • Serve as a senior liaison between clients, internal teams, and external partners.

  • Manage client expectations, provide strategic recommendations, and ensure alignment at every stage.

  • Foster long-term partnerships based on trust, transparency, and strong delivery.

  • Campaign Governance & Process Optimization

  • Establish campaign management best practices and maintain process discipline.

  • Drive operational efficiency by improving workflows and coordination across teams.

  • Ensure compliance with internal quality standards and external requirements.

Performance Management

  • Work with analytics teams to set KPIs and track campaign effectiveness. Lead post-campaign reviews to extract insights and share best practices.

  • Recommend optimizations to improve future campaign outcomes.

Team Leadership & Capability Building

  • Mentor and guide junior team members, fostering a culture of collaboration and accountability.

  • Share knowledge to elevate integrated marketing capability across the team.

  • Support hiring, onboarding, and upskilling initiatives as needed.

Qualifications

  • Bachelor’s degree in Marketing, Communications, Business, or related field (Master’s is a plus).

  • 8+ years of experience in integrated marketing, campaign management, or communications leadership (agency experience preferred).

  • Proven track record managing complex, multi-channel campaigns across diverse industries.

  • Strong skills in strategic thinking, project management, and stakeholder engagement.

  • Experience leading cross-functional teams in a fast-paced, matrixed environment.

Location:

Ho Chi Minh City

Brand:

Carat

Time Type:

Full time

Contract Type:

Fixed Term Contract (Fixed Term)
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The Company
Atlanta, GA
4,000 Employees
Year Founded: 1971

What We Do

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

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