ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Overall Job Summary:
The Imaging Training Specialist is responsible for developing and delivering internally approved documentation within the contracted timeframes for each study. This documentation includes training presentations, site questionnaires, participant scanning guides, acquisition guides, data transmittal forms, and any additional study required documents. This position interfaces with the project manager and the medical team to ensure imaging protocol requirements and customer preferences are incorporated into the documentation. The Imaging Training Specialist will be responsible for developing automated or remote training presentations and delivering the remote training (via web conferencing software) to the individual or bundled sites within the study. The Imaging Training Specialist may also travel to train imaging sites or study team members on the imaging protocol. The Imaging Training Specialist will also provide ad hoc support to sites via email, teleconferences or phone calls.
Essential Duties/Responsibilities:
- Developing study documentation and/or providing technical expertise in the creation of the study documentation, as needed.
- Providing technical support to sites during the entire study period, as needed.
- Developing and delivering follow-up training to improve site performance.
- Developing and delivering automated, voice-over training presentations.
- Developing and delivering remote training presentations.
- Delivering on site training, when required.
- Developing study documentation and/or providing technical expertise in the creation of the study documentation, as needed.
- Maintaining accurate onsite and remote training records.
- Working closely with Medical & Scientific Affairs to develop customized imaging protocols.
- Assisting with cardiac documentation & training, if needed.
- Domestic and International Travel required up to 50% of the time
Required qualifications and experience:
- Radiologic Technology (e.g. CT, MRI, cMRI), or equivalent experience in Medical Imaging.
- Relevant Work Experience: One to two years in a clinical research environment preferred.
- Experience in designing and delivering training programs, preferably within the healthcare or clinical research industry.
- Strong communication and presentation skills, with the ability to engage and motivate diverse learners.
- Proficiency in instructional design methodologies and learning technologies, with experience in e-learning development tools being a plus.
- Excellent organizational skills and attention to detail, ensuring effective training delivery and documentation.
- A commitment to fostering diversity, equity, and inclusion in all training initiatives.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Radiologic Technology (e.g. CT, MRI, cMRI), or equivalent experience in Medical Imaging
- One to two years in a clinical research environment
- Experience in designing and delivering training programs
- Strong communication and presentation skills
- Proficiency in instructional design methodologies and learning technologies
- Excellent organizational skills and attention to detail
- Commitment to fostering diversity, equity, and inclusion in training
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.

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