Imaging Supervisor - Federal

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office or Remote
62K-62K Annually
Mid level
Big Data • Cloud • Information Technology
The Role
Supervise a 15–30-person imaging production team responsible for preparing, scanning, indexing, and quality-checking federal documents. Ensure accurate digital conversion, data integrity, confidentiality, security compliance, and adherence to production procedures and client service agreements. Train and lead employees, support invoicing, manage high-volume projects, communicate with internal teams and customers, and operate or maintain scanning equipment.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated Imaging Supervisor - Federal to join our Government Imaging Team in St. Louis, MO. In this role, you will be responsible for ensuring the secure, accurate, and high-quality conversion of physical documents into digital assets, serving as a critical link in our information management services. This position is a great opportunity to gain experience in data integrity and digital transformation.

What You'll Do (Responsibilities)

In this role, you will:

  • Process and prepare a high volume of hard copy records for scanning, ensuring all documents are correctly sorted and prepped for efficient conversion.

  • Operate and maintain scanning equipment to accurately convert physical documents into digital images, following strict quality control and production standards.

  • Index and key critical data from documents into multiple software applications with a strong focus on detail and accuracy to ensure data integrity.

  • Ensure compliance with all internal production procedures, security protocols, and client service level agreements to maintain document control and confidentiality.

  • Other duties specified by your Supervisor/Manager

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

  • 2-3 years of supervisory experience in a production environment for a team of 15-30 employees in a similar field

  • Strong team training and leadership skills

  • Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills.

  • Ability to assist in the invoicing process.

  • Strong project management experience in a high volume production environment.

  • This position requires effective communication, internally and externally.  There will be interaction with multiple areas with greater focus on local market communication.  External communication may consist of infrequent Customer visits, written and verbal communication. 

  • Kofax knowledge is a plus

  • Prior Federal document imaging is a plus 

  • Must be willing and able to obtain a Public Trust Clearance. 

  • Must have a minimum of one form of Federal Identification (e.g. State Issued Real ID, Passport, Passport Card, Military ID).

What We Offer (Benefits)

  • Compensation is presented as an Annual Salary Starting at $62,200.00/an (**Negotiations Depending on Experience) and is Bonus Eligible

  • Schedule: Monday through Friday - 2nd Shift - 3 PM to 11:30 PM

  • Location: NPRC Building - 1 Archive Dr., St. Louis, MO

  • Flexible Paid Time Off, 10 Paid Holidays + Wellness Time Off

  • Comprehensive health, wellness, and retirement plans (Full benefits on day one, 401(k) with company match, and Employee Stock Purchase Program).

  • Opportunities for continuous learning and professional growth (Tuition Reimbursement and internal management/leadership opportunities).

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Category: Operations Group

Skills Required

  • 2–3 years of supervisory experience in a production environment, preferably supervising teams of 15–30 employees
  • Strong team training and leadership skills
  • Understanding of imaging processes
  • Strong technical and organizational skills
  • Ability to assist with invoicing
  • Strong project management experience in a high-volume production environment
  • Effective internal and external communication skills
  • Kofax knowledge
  • Prior federal document imaging experience
  • Must be willing and able to obtain a Public Trust clearance
  • At least one form of federal identification, such as a State-issued Real ID, passport, passport card, or military ID

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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