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Maintains imaging records of Everett Clinic patients. Under general supervision, responsible for Management of imaging requests from patients and external facilities. Includes burning images to CDs, faxing reports, loading of external images to PACS, pushing images electronically via PACS to approved external facilities, scanning reports and digitizing film. Provides accurate and timely image management, and assists the Radiology Department and technical staff as assigned.
Primary Responsibilities:
- Fulfills imaging records requests for patients, external facilities, and HIM Legal desk
- Prepares imaging records for patient or courier pick-up, outgoing mail, electronic transfer, and faxes reports as requested in accordance with our Release of Medical Information policy AD-127
- Pushes and receives/uploads images electronically to/from approved external facilities via PACS
- Prepares Release of Information form to accompany CD's prepared for patient pick up
- Enters Release into Epic for all patient and continuation of care images and/or report requests
- Loads images from CD's and digitizes analog film from external facilities to TEC patient record in PACS, returns or properly disposes of records as instructed
- Enters prior mammography data into mammography reporting system
- Maintains storage of pediatric films. Coordinates with PACS/RIS Specialists to request addendums upon upload of comparison images
- Observes HIPAA guidelines to maintain patient confidentiality. Sorts and delivers mail and faxes to appropriate people
- Participates in professional development activities and attends meeting as required
- Ensures accuracy and timeliness of patient image handling
- Courteous and professional when responding to large volume of requests for assistance or service in an orderly and timely fashion
- Ensures confidentiality of patient information
- Understands and maintains day to day workflow, communicates within the department, while remaining flexible and able to adapt to changing needs and priorities
- Reports to work as scheduled and on time per clinic policy
- Responsible for equipment troubleshooting and initiates service calls
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school graduate or equivalent
- Proven knowledge of grammar, spelling and punctuation for typing patient information
- Ability to multi-task and prioritize workload
- Demonstrated ability to maintain efficient workflow throughout Data Management areas of Radiology.
- Ability to establish and maintain effective working relationships with patients, staff, and the public, adept at customer service
- Demonstrated skills in general computer use, Bar Code Readers, Copy machines, Fax machines, Printers, Digitizers, CD Burners, Radiology Information Systems, and Electronic Imaging systems
- Ability to speak clear and concise, read, understand and follow oral and written instruction
Preferred Qualifications:
- 1+ years of work experience in a clinic or hospital
- Medical terminology experience
- Experience working with an electronic health record (EPIC)
- Experience working with radiology information systems
- Epic experience
- Knowledge of Radiology information system
- Proven understanding of multi-specialty modality anatomy (i.e. CT, US, MR, NM, Mammography, and plain films) recognizes anatomy and image orientation
- Proven understanding of medical terminology as it relates to Radiology
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable,
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- High school diploma or equivalent
- Knowledge of grammar, spelling, and punctuation for typing patient information
- Ability to multitask and prioritize workload
- Ability to maintain efficient workflow in Radiology data management areas
- Ability to establish and maintain effective relationships with patients, staff, and the public
- Customer service skills
- General computer skills
- Experience or proficiency with barcode readers, copiers, fax machines, printers, digitizers, CD burners, radiology information systems, and electronic imaging systems
- Ability to speak clearly and concisely and follow oral and written instructions
- At least 1 year of work experience in a clinic or hospital
- Medical terminology experience
- Experience working with an electronic health record, including EPIC
- Experience working with radiology information systems
- Knowledge of radiology information systems
- Understanding of multispecialty modality anatomy, including CT, ultrasound, MRI, nuclear medicine, mammography, and plain films
- Understanding of radiology-related medical terminology
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.