Identity Lifecycle Contractor Management Support Associate

ROLE SUMMARY
Pfizer's Global Information Security (GIS) organization delivers proactive cyber defense for the global enterprise. Our mission is to secure all of Pfizer's digital information assets ranging from our scientific breakthroughs to the manufacturing floor, and out to the patients we serve. We achieve this mission through a combination of world-class talent, top-tier technologies, industry leading best practices, and the promotion of a cybersecurity ownership culture across the company. Strong identity and access controls are vital to the security and operational resilience of Pfizer.
Identity and Access Management (IAM) owns and operates services that ensure people have access to what they need and only what they need to perform their role. IAM manages the lifecycle of corporate identities, authentication services, digital credential services, and access review services with a variety of commercial, custom, and open-source solutions.
The Identity Lifecycle Contractor Management Analyst will be responsible for providing end user support for Pfizer's Global Contractor Management system.
ROLE RESPONSIBILITIES :
Identity Lifecycle Services: Identity Lifecycle Management for colleagues and contractors, Contractor Management (GetAccess), Identity Verification Process. All products and services are Global, utilized by 90,000+ Colleagues, 65,000+ Contingent Workers and designated Lightspeed critical. The systems and processes are internally and externally audited for SOX compliance.

• Provide day-to-day end user support of Identity Lifecycle services.
• Uses established processes and procedures to assist end users.
• Partner with internal teams to define and implement solutions that improve Pfizer processes and end user experiences.

QUALIFICATIONS:

• Bachelor's degree in computer science or related discipline, master's degree preferred.
• Aptitude for quick, creative thinking
• Acute attention to detail with emphasis on quality
• Strong time management skills
• Excellent oral and written communication skills
• Excellent cross group collaborations skills
• Assertive communication skills to all levels in the organization
• Experience with IAM system support, engineering, and operations.
• Understanding of applicable laws and regulations including Sarbanes-Oxley (SOX) and GXP quality regulations and guidelines.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Periodic international and domestic travel required (less than 5%)
Work Location Assignment: On Premise
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
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