About the Opportunity
Looking to make a real impact in the fast-growing world of identity security? Join Veza, the company transforming how organizations manage access through our innovative Intelligent Access platform, and help us shape the future of the industry.
You will accelerate customer time to value by expertly coordinating the delivery of onboarding, implementation, integration, and consulting services. In partnership with Veza services and GTM teams, this direct interaction with customers will empower them to quickly and successfully adopt the Veza platform, ultimately strengthening their security posture and driving their business outcomes. By ensuring seamless implementations, you'll play a key role in Veza's rapid growth and customer satisfaction.
As a Customer Success Architect - Lifecycle Management at Veza, you will be partnering with our customers to share product expertise, best practices and strategically advise in the fields of identity and security.
You will:
- Own the customer relationship through all stages of the customer lifecycle (kickoff and deployment through growth)
- Capture customer feedback and work directly with Veza’s product team to ensure the voice of the customer is being incorporated into Veza’s product roadmap
- Act as an SME on Veza’s Lifecycle Management product ensuring alignment to industry best practices including developing standardized workflows and playbooks for each Lifecycle Management Deployment phase to ensure consistency and scalability.
- Partner with product, sales, and support teams to align JML processes with broader company goals.
You have:
Education:
- BA/BS degree or equivalent experience required
Experience:
- 5+ years of professional experience in customer success or consulting, working with technical enterprise customers and exposure to Lifecycle Management
- Proven ability to manage customer Lifecycle Management Deployments in a customer-facing capacity.
- Experience with information security background and supporting CISOs as your primary customer sponsor
- Experience working with at least one major cloud service provider (AWS, GCP, Azure)
- Strong understanding of Identity & Access Management
- Knowledge of Cloud and On-prem architectures
Others:
- Experience with data platforms such as Snowflake, RDS, Redshift, etc.
- Familiarity with Enterprise SaaS platforms like Salesforce, Microsoft 365, Github, Box, ServiceNow
- Experience with Identity Providers (Okta, AzureAD, Google, Active Directory, etc.)
- Knowledge of Python or other languages
The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission.
Our Culture
We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following:
- Ownership Mindset
- Act with Integrity
- Guardians of our Customers
- Opinionated Humility
- Build Trust, Earn Trust
At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.
Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email [email protected]
About Veza
Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.
Skills Required
- BA/BS degree or equivalent experience
- 5+ years professional experience in customer success or consulting with technical enterprise customers
- Proven ability to manage customer Lifecycle Management deployments in a customer-facing capacity
- Information security background and experience supporting CISOs
- Experience with at least one major cloud service provider (AWS, GCP, Azure)
- Strong understanding of Identity & Access Management
- Knowledge of cloud and on-prem architectures
- Experience with data platforms such as Snowflake, RDS, Redshift
- Familiarity with enterprise SaaS platforms (Salesforce, Microsoft 365, GitHub, Box, ServiceNow)
- Experience with identity providers (Okta, Azure AD, Google, Active Directory)
- Knowledge of Python or other languages
Veza Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veza Technologies and has not been reviewed or approved by Veza Technologies.
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Fair & Transparent Compensation — Pay is considered competitive across key roles, and materials emphasize a competitive compensation package with elements of pay transparency.
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Equity Value & Accessibility — Equity is widely included in offers, with stock grants on a standard four-year vesting schedule that can enhance total compensation.
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Leave & Time Off Breadth — Flexible time off is broad, including unlimited vacation, paid holidays and sick days, wellness days, and sabbatical options.
Veza Technologies Insights
What We Do
Veza is the authorization platform for data security. Designed for hybrid, multi-cloud environments, Veza enables organizations to easily understand, manage and control who can and should take what action on what data. We empower customers to leverage the power of authorization for an identity-first approach to security, addressing critical business needs tied to managing access governance, data lake security, cloud entitlements, privileged access, and more. Global enterprises like Blackstone, ASAPP, Barracuda Networks, Choice Hotels, and a number of Fortune 500 and emerging organizations trust Veza to secure their enterprise data. Founded in 2020, Veza is headquartered in Los Gatos, California and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. To learn more please visit us at www.veza.com.
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