Identity & Access Management Program Lead

Join the team leading the next evolution of virtual care. 

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

The Identity & Access Management (IAM) Program Lead is responsible for supporting the coordination, execution, and continuous improvement of the organization’s enterprise IAM program. This role oversees the design, governance, and enforcement of policies and technologies that secure identities and access across all systems, applications, and cloud environments. The IAM Program Lead protects sensitive information and critical assets by managing the full identity lifecycle and enforcing secure, least privileged access.

Essential Duties and Responsibilities

• Execute on a comprehensive enterprise IAM program and multi‑year roadmap aligned to organizational goals.

• Develop, implement, and maintain IAM policies and procedures that meet legal, regulatory, and industry best practice requirements.

• Identify, assess, and mitigate risks related to identity lifecycle management, authentication, authorization, and privileged access.

• Continuously improve IAM processes to address evolving security threats.

• Collaborate with cybersecurity, engineering, and legal teams to investigate and remediate incidents.

• Support the design, deployment, and enforcement of IAM technologies—including identity governance, authentication services, SSO/MFA, directories, and privileged access tools.

• Ensure adherence to security frameworks and standards such as NIST, ISO 27001, Zero Trust principles, and regulatory requirements.

• Regularly evaluate and enhance IAM capabilities across identity lifecycle, governance, authentication, authorization, and privileged access domains.

• Partner with stakeholders across business, IT, cloud, and security teams to promote IAM best practices and optimize user experience.

• Maintain awareness of emerging IAM technologies, threats, and trends to sustain a modern, resilient IAM program.

Qualifications Expected for Position

• Bachelor's degree in information systems, Computer Science, Business, or equivalent experience.

• 5+ years of experience in the Identity Security or IAM domain.

• Hands‑on experience across IAM and PAM platforms, including Privileged Access Management tools and Identity Governance & Administration solutions such as SailPoint.

• Strong understanding of Active Directory / Entra ID, MFA processes, SSO, identity federation, and IAM authentication protocols (SAML, OAuth2, OIDC, Kerberos).

• Experience designing and implementing role-based access control (RBAC), attribute-based access control (ABAC), and enterprise access provisioning strategies.

• Experience implementing IAM and PAM capabilities across cloud environments such as Azure, AWS, and/or GCP, with familiarity in Zero Trust principles including Identity, Device Posture, application access & continuous verification.

• Knowledge of modern IAM trends and security practices.

• Experience with DevSecOps aligned automation, access provisioning, policy enforcement, and compliance reporting.

Bonus Qualifications

• Strong strategic thinking and ability to bring best practices, insights, and innovations to technical and business discussions.

• Excellent presentation, communication, negotiation, and collaboration skills.

• Proven ability to translate complex technical concepts into clear business terms for stakeholders at all levels.

• Familiarity with programming/scripting languages such as Java or Python for automation and integration.

• Experience in a highly regulated environment preferred.

The base salary range for this position is $85,000 - $105,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

#LI-SS2 #LI-Remote

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. 

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.