Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Lead project engagements to achieve the scope as described in Statements of Work.
Conduct project kick-offs and create project schedules to ensure timely and budgeted execution.
Assemble and coordinate the project team, establishing roles and responsibilities.
Communicate customer status updates, including action items, issues, risks, and develop mitigation plans.
Execute change requests to project scope, schedule, and/or cost as needed.
Act as the single point of contact for any issues or escalations throughout the project.
Conduct project close activities to confirm deliverables were achieved.
Organize and facilitate project and scrum events.
Coach and mentor all parties on their roles and responsibilities related to a project.
Manage and ensure accuracy for projects using project management tools such as Jira, DevOps, and MS Project.
Behaviors and Competencies
Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.
Decision-Making: Can analyze complex information, predict long-term consequences, and make decisions that align with strategic goals.
Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.
Prioritization: Can proactively identify high-impact tasks, initiate action plans, and contribute to process improvements.
Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
Leadership: Can proactively seek out leadership roles, initiate team projects, and contribute to team development and success.
Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
Skill Level Requirements
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate
Proficiency in facilitating Agile Scrum practices, guiding teams through the Scrum framework to ensure efficient and successful project delivery - Intermediate
Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources - Intermediate
Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate
Other Requirements
Completed Bachelor’s Degree or relevant work experience required
3-5 years of experience in a customer-facing project management role required
3-5 years of experience in an agile scrum environment preferred
Willingness to obtain PMP Certification within first 6 months of SHI Employment
Ability to travel 10%
#LI-DM7
The estimated annual pay range for this position is $75,000 - $110,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Top Skills
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
