WPP

IDAM Senior Technical Specialist

Posted 4 Days Ago

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Chennai, Tamil Nadu

Senior level

AdTech • Marketing Tech

The Role

The IDAM Senior Technical Specialist will provide consultancy services, technical support, and manage application integration within global IDAM platforms. Responsibilities include onboarding user directories, assisting with IDAM strategic objectives, coaching technical support teams, and participating in change management processes.

Summary Generated by Built In

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.

WPP IT provides IT services for WPP, the world’s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world’s most creative brands.

Visit our LinkedIn page to see what we're up to!

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Why we're hiring:

To have responsibility for the provision of IDAM consultancy services, 3rd line technical support, directory onboarding, application integration and the delivery of strategic initiatives relating to our global IDAM platforms

What you'll be doing:

To provide IDAM consultancy services and 3rd line technical support to our CoE and global technical community.
To integrate applications into our IDAM service for the purpose of authentication, authorisation and provisioning where available.
To onboard user directories from new acquisitions and existing companies as required.
To assist in the implementation of strategic IDAM objectives in conjunction with the IDAM Architects.
To coach the IDAM technical support team to enhance their technical understanding.
To manage designated technical team members.
To maintain CMDB & Service Catalogue & technical artefacts relating to IDAM configuration items.
To participate in the IDAM Change Management process.

What you'll need:

Certified to Okta Consultant level or equivalent in another Identity product
An expert understanding of IDAM solutions, in particular: Okta, Azure AD, Active Directory, G-Suite, AWS.
Advanced understanding of SSO implementations including SAML/OpenID integrations.
A minimum of 5 years technical experience in IDAM support & implementations.
Experience of working with global teams.
Experience of working in large scale, high complexity environments.

Behaviours

Great English verbal, written communication & interpersonal skills.
Good problem solving skills.
Pragmatic approach.
Willing to travel globally.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

If this role hasn’t captured your interest, that’s ok! Would you consider sharing your opinion?

At WPP, we’re always trying to improve our hiring process, so your feedback is appreciated. Don’t worry, all responses will not influence any future applications that you may make.

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WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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