Do you thrive in a fast-paced environment where every interaction matters? Are you naturally organized, detail-oriented, and passionate about delivering outstanding customer experiences? If you enjoy solving problems, juggling multiple priorities, and being the person who keeps everything running smoothly behind the scenes, then we'd love to meet you.
As a Sales Floor Consultant, you'll be at the heart of our customer journey, ensuring every order, enquiry, and request is handled accurately, efficiently, and with exceptional service. You'll verify customer information, process incoming orders, resolve queries, and work closely with multiple teams to ensure every customer enjoys a seamless experience.
No two days are the same, you'll be balancing administration, customer communication, order validation, and problem-solving, all while maintaining the highest levels of accuracy and professionalism.
Requirements
- Must have HIGH attention to detail.
- Strong numeracy skills and able to multitask.
- Must be a team player and be able to communicate information through teamwork.
- Goal driven, Service Delivery and Member satisfaction should be your passion.
- Excellent verbal and written communication, with English the main medium of communication and other South African/ African languages an added advantage.
- Must show commitment – the position requires flexibility and after-hours availability when required (especially during peak periods).
- Must be able to work well under pressure and achieve deadlines within a fast-paced environment.
- Must be computer Literate – excellent Microsoft O?ice Suite proficiency required.
- Grade 12 or equivalent is advantageous.
- Relevant computer skills / certifications.
- Office administrative skills.
- Ability to handle multiple tasks and projects with high attention to detail.
- Excellent written and communication skills.
- Computer literate MS Office, Word/Excel/Power Point.
Skills Required
- High attention to detail
- Strong numeracy skills and ability to multitask
- Team player with effective communication through teamwork
- Goal driven with focus on service delivery and member satisfaction
- Excellent verbal and written communication in English
- Flexibility and after-hours availability during peak periods
- Ability to work well under pressure and meet deadlines
- Computer literate with excellent Microsoft Office proficiency
- Grade 12 or equivalent
- Relevant computer skills or certifications
- Office administrative skills
- Knowledge of additional South African/African languages
What We Do
Sabenza IT is a niche recruitment company specializing in Information Technology, SAP, Finance, and Engineering roles, with over 23 years of experience.
