ICT Voice Network Engineer

We are continuously growing and we are looking for an ICT Voice Network Engineer to join our Unified Communications team, part of the Professional Services Department.

The ideal candidate will be involved with the Telephony Networks’ investigation of topologies, functions, services, needs and their adaptation to the offered projects’ data, with a standard or dynamic approach. Additional responsibilities include problem resolution, consulting, creation and maintaining of technical documentation about Telephony and related themes, within CRM provided platform.

The position requires the availability of working outside of HQs premises, on a per project basis. This expected working time frame, is on the average 5% of the working time of the candidate, but it may occasionally vary depending on the current team requirements.

What will you be bringing to the team? 

Our UniQue people come from a variety of different backgrounds and industries, with different skillsets and approaches, but they have one thing in common: passion for technology and innovation!

For the ICT Voice Network Engineer position, we expect you to:

• Conduct professionally client meetings in order to advise them on new services/solutions.
• Participate in the presales process in collaboration with other departments/ stakeholders.
• Create documentation and revise the deliverables for complicated/ important projects.
• Ensure the resolution of issues in projects that have already been delivered and that time frames are met.
• Contact fault investigation in lab environment.
• Stay updated with continuous education and awareness of new products and technologies. (including participation in events etc.)
• Gain technical specialization on specific products/technologies/solutions.

Your experience, skillset and qualifications are going to help you succeed in this position, moving forward.

We would like you to have:

• University/College degree in Computer Science, Information Technology or other relative discipline
• At least 3 years of proven hands-on experience in a similar role and exposure in the majority of the following areas:
• Principles of urban Telephone Network operations. Especially the wired ones.
• Features, functions and services of Enterprise Telephone Networks. Proven working experience, is mandatory to be presented.
• PBX functionalities about analogue, digital, IP and SIP/VoIP, protocols, phone sets and circuits.
• PBX features and services (DC Based and/or Web Based, Stand Alone or Multi-Site).
• Commercial buildings' structured cabling, backbone or edge network. Especially regarding Copper and F.O. systems.
• Familiarity with IP networking, major internet routing protocols, technologies and the Greek telephony portability system.
• Ability to communicate effectively with various business stakeholders.
• Accountability and result orientation to high quality delivery.
• Very good knowledge of English language (written and verbal).

Ideally, it will be highly appreciated if you are aware of:

• PBX and Gateways systems’ installation, configuration and maintenance. Indicatively, the following brands are mentioned (Cisco, Yeastar, Avaya, Nortel, Alcatel, Siemens, NEC, Panasonic, Grandstream, Asterisk based systems & sub-systems, Webex Calling, Teams Calling etc). Proven working experience, is mandatory to be presented.
• Media Distributed Data Networks, Data Center & Structured Cabling regarding Concept design & Preliminary studies, Project appraisals & Cost estimates, Full system design & Product Management Development.

What are we offering to our UniQue IT People?

• People-first approach and open environment to express your ideas
• Work-life balance and a hybrid work model
• Continuous training and development
• Opportunities to join innovation initiatives
• Ticket restaurant – meal vouchers
• Corporate laptop and equipment
• Corporate mobile phone subscription
• Health and insurance plan for you and your family members
• Employee consulting and guidance support by Ergonomia
• Discounts on the services and products of our Group’s companies
• Gift vouchers for major life milestones
• Special work schedule on summer Fridays and birthdays

Our UniQue IT people are the most valuable part of Uni Systems; their knowledge and experience have made us the leading and reliable systems integrator of today and have contributed to our steady financial growth. We have created and are maintaining a stable working environment for our employees, with countless opportunities to innovate and thrive. Our work culture recognizes our UniQue IT people and supports the free sharing of ideas and the flow of information via open communication while appreciating and effectively utilizing the talents, skills, and perspectives of each employee.

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.