ICT Program Manager

Posted 2 Days Ago
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Auburn Hills, MI, USA
In-Office
Mid level
Automotive
The Role
Lead planning, coordination, and delivery of technology initiatives for vehicle allocation, inventory, and ordering systems. Translate business needs into requirements and user stories, manage project plans, risks, dependencies, testing (including UAT), deployments, and stakeholder communications. Facilitate cross-functional collaboration across development, testing, data, integration, and support teams to ensure successful implementation and continuous improvement of delivery processes.
Summary Generated by Built In
Job Summary & Responsibilities

The ICT Program Manager is responsible for leading the planning, coordination, and delivery of technology initiatives supporting Vehicle Allocation, Inventory Management, and Ordering systems. This role partners closely with business stakeholders, product owners, and technology teams to ensure requirements are clearly defined, priorities are aligned, and solutions are delivered successfully.


The Program Manager serves as the primary liaison between business and technical teams, helping translate business needs into actionable requirements while managing project schedules, risks, dependencies, and delivery activities. The role is accountable for driving project execution, facilitating cross-functional collaboration, and supporting successful implementation of business and technology solutions.


Key Responsibilities
  • Lead the delivery of technology projects and enhancements across Vehicle Allocation, Inventory Management, and Ordering platforms.
  • Partner with business stakeholders to gather, analyze, and document functional and technical requirements.
  • Translate business needs into user stories, business requirements, process flows, and acceptance criteria.
  • Develop and maintain project plans, timelines, milestones, and delivery schedules.
  • Coordinate activities across business, development, testing, data, integration, and support teams.
  • Manage project risks, issues, dependencies, and action items, ensuring timely resolution and escalation when needed.
  • Facilitate requirements workshops, project meetings, status reviews, and stakeholder communications.
  • Support backlog refinement and prioritization activities in partnership with business and product teams.
  • Collaborate with technical teams to understand system integrations, data flows, interfaces, and solution impacts.
  • Ensure requirements are communicated clearly and implemented according to business needs.
  • Coordinate testing activities, including system testing, integration testing, User Acceptance Testing (UAT), and defect management.
  • Support implementation planning, deployment activities, user readiness, and transition to production support.
  • Monitor project performance and provide regular updates on scope, schedule, risks, and key milestones.
  • Maintain project documentation, governance artifacts, process documentation, and implementation records.
  • Identify opportunities to improve project delivery processes and team collaboration.

Preferred QualificationsBasic Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, Supply Chain, or a related field.
  • Minimum 4 years of experience in program management, project management, business analysis, or technology delivery roles.
  • Experience leading cross-functional projects involving business and technical stakeholders.
  • Strong requirements gathering, documentation, and stakeholder management skills.
  • Experience working within Agile, Scrum, Waterfall, or hybrid delivery environments.
  • Familiarity with project management and work tracking tools such as Azure DevOps, Jira, ServiceNow, or similar platforms.
  • Understanding of software development lifecycle (SDLC) processes.
  • Working knowledge of system integrations, APIs, data flows, and enterprise applications.
  • Strong organizational, analytical, problem-solving, and communication skills.
Preferred Qualifications
  • Experience supporting Sales, Supply Chain, Inventory Management, or Ordering systems.
  • Experience participating in enterprise application implementations or system enhancement projects.
  • Knowledge of reporting, data management, and business process improvement practices.
  • PMP, CAPM, Scrum, Agile, or related certifications preferred.

 

Skills Required

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, Supply Chain, or related field.
  • Minimum 4 years of experience in program management, project management, business analysis, or technology delivery roles.
  • Experience leading cross-functional projects involving business and technical stakeholders.
  • Strong requirements gathering, documentation, and stakeholder management skills.
  • Experience working within Agile, Scrum, Waterfall, or hybrid delivery environments.
  • Familiarity with project management and work tracking tools such as Azure DevOps, Jira, ServiceNow, or similar platforms.
  • Understanding of software development lifecycle (SDLC) processes.
  • Working knowledge of system integrations, APIs, data flows, and enterprise applications.
  • Strong organizational, analytical, problem-solving, and communication skills.
  • Experience supporting Sales, Supply Chain, Inventory Management, or Ordering systems.
  • Experience participating in enterprise application implementations or system enhancement projects.
  • Knowledge of reporting, data management, and business process improvement practices.
  • PMP, CAPM, Scrum, Agile, or related certifications.

Stellantis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stellantis and has not been reviewed or approved by Stellantis.

  • Pay Growth & Progression Contract-driven increases lifted hourly wages roughly 25% over 4.5 years and restored cost-of-living adjustments, pushing top rates near $42 per hour by the end of the agreement. Union hourly positions appear to have benefited most since the 2023 deal.
  • Affordable Benefits UAW-represented hourly workers pay no premiums and about 3% of total healthcare costs while receiving comprehensive medical, dental, vision, and wellness coverage. This creates materially lower out-of-pocket costs for represented hourly roles.
  • Retirement Support Post-2007 hourly hires receive a 10% employer 401(k) contribution and legacy workers saw defined-benefit improvements with retiree bonuses. Salaried roles also cite a 401(k) with employer match and contribution up to a maximum of 8%.

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The Company
HQ: Auburn Hills, MI
104,031 Employees

What We Do

Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.

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