ICT Engineer

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004837

Role Duties and Responsibilities

• Administer COI/FAS systems, ensuring availability, performance, and compliance with Service Level Agreements;
• Configure, maintain, and optimize Windows/Linux servers, databases (SQL/Oracle), and supporting enterprise services (e.g., DNS, DHCP, AD, GPO, ADFS);
• Provide technical guidance and ensuring interoperability for FAS and C2 systems;
• Monitor, troubleshoot, and resolve system, application, and database incidents in a timely manner;
• Support execution of NATO exercises by implementing and adapting system configurations;
• Automate administrative and operational tasks using scripting tools to improve efficiency;
• Perform system maintenance, updates, and security hardening, including vulnerability identification and mitigation;
• Provide technical support to end-users and coordinate with stakeholders across multiple domains;
• Document configurations, procedures, and best practices to ensure continuity and knowledge sharing.

 Essential Skills, Experience and Certifications

• Extensive experience managing and administering COI/FAS systems, including support to NATO exercises and ensuring interoperability across commands
• Strong expertise in Windows and Linux server administration, system configuration, performance tuning, and security hardening
• Advanced database management skills (Microsoft SQL Server, Oracle) and enterprise IT services (DNS, DHCP, AD, GPO, ADFS)
• Proficiency in scripting (PowerShell, Python, Bash, JavaScript) for automation and operational efficiency
• Proven troubleshooting, system optimization, and end-user support capabilities in mission-critical environments
• SME-level knowledge of NATO C2 systems, ICT architectures, cybersecurity practices, and experience working in multinational environments.

 Language Proficiency

• A thorough knowledge of English, both written and spoken, is essential.

 Working Location

• Norfolk, Virginia USA

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance