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Job Description
OBJECTIVES/PURPOSE
The ICSS Operations Transformation Lead & Program Manager is a senior management position tasked with leading strategic ICSS initiatives to drive transformational change across the organization. This role involves overseeing and synchronizing multiple high-impact projects, ensuring they align with overarching business objectives and resource optimization. The responsibilities encompass strategic project management, transformational leadership, and operational excellence, with a significant focus on leveraging operational metrics and maintaining adherence to governance structures and timelines:
- Lead ICSS initiatives and drive transformational change within the organization.
- Oversee multiple interconnected projects, ensuring alignment with business goals and optimizing resource utilization.
- Serve as a seasoned leader with a proven track record in managing complex programs.
- Foster a culture of continuous improvement and innovation.
ACCOUNTABILITIES
Project Management
- Define and drive strategic alignment with relevant project owners and business partners.
- Prioritize initiatives to establish an optimal mix and sequence of projects and programs.
- Ensure programs are aligned with relevant organizational governance structures, timelines, steering committees, long-term strategies, expectations, and financial budgets.
- Proficiency in using project management tools and methodologies such as Microsoft Project
Transformation
- Apply strong strategic thinking and analytical skills to drive transformation initiatives, including Workforce of the Future and other ICSS Core Portfolio initiatives.
- Align portfolio components (initiatives, programs, projects) with business and technology strategies.
- Identify, prioritize, validate, and communicate technology needs and opportunities within the organization.
- Optimize the value and benefit generated by the technology portfolio.
- Ensure business benefits are identified at the start, followed through, proactively monitored, and realized
ICSS Operations Support
- Define, produce, and leverage operational and project metrics to drive organizational actions.
- Manage organizational metrics and reporting - both projects and support - to continuously align with business requirements.
- Ensure programs are aligned with relevant organizational governance structures, timelines, steering committees, long-term strategies, expectations, and financial budgets.
- Familiarity with technology governance and operational KPIs.
- Manage organizational metrics and reporting - both projects and support - to continuously align with business requirements.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS
Skills and Qualifications:
Required:
- Bachelor's degree in a relevant field (Master's preferred).
- +10 years of experience in IT governance, project management, and IT transformation.
- Proven success in managing large-scale, complex programs from initiation to delivery.
- Agile, PMP, PgMP, or other relevant project/program management certifications are highly desirable.
- In-depth understanding of implementation methodologies, and change management practices.
- Exceptional leadership, communication, and stakeholder management skills.
- Strong strategic thinking and problem-solving abilities.
- Proficiency in project management software and tools.
- Ability to influence and collaborate effectively across various organizational levels.
- Demonstrated experience in managing program budgets and financial aspects.
- High level of adaptability and comfort in navigating ambiguity and change.
Desired Qualifications:
- Experience establishing and scaling Shared Service Centers
- Pharmaceutical Experience: Preferred for understanding industry nuances.
- Domain Expertise: Life Sciences or Social Sciences proficiency.
- Regulatory Knowledge: Familiarity with FDA cGMP/GLP regulations.
ADDITIONAL INFORMATION
- Travel Requirements: Expected travel 10% of time.
Locations
MEX - Santa Fe
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
What the Team is Saying
What We Do
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society.
We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities. Join us in our effort to discover, develop and deliver new treatments to patients.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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Employees engage in a combination of remote and on-site work.
Takeda's hybrid policy varies by role. Be sure to ask your recruiter about the requirements for the role that you are applying for.
