ICS ID Card Project Manager III

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Plan, organize, monitor, and oversee complex projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives.

• Manage the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment and closure.
• Lead complex ID Card Projects for new business implementations, and run the business changes, associated with Medicare, Medicaid and Commercial product lines (including Ambetter Marketplace).
• Direct and advise print vendors for ID card print processing and fulfillment for project and daily operations.
• Utilize corporate and industry standard project management tools and techniques to effectively manage projects.
• Assist with establishment and maintenance of corporate project management methodology and other department procedures
• Maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans
• Provide leadership and effectively communicate project status to all stakeholders, may include written executive summaries
• Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks
• Lead meetings and interact with several cross-functional organizational teams, including but not limited to: Business Expansion and Implementation (BEI), Enrollment and Billing (EMB), Production Control, Finance, IT, Business Intelligence, Acquisitions, etc.
• Provide functional and technical knowledge across multiple business and technical areas
• Gather requirements and lead Requirements and QA BA's through playbook creation, QAT unit testing and UAT of ID card materials.
• Conduct QA of Business Requirement Documentation (BRD) and Composition Requirement Documentation (CRD).
• Monitor the creation of all project deliverables to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation.
• Submit and track UMV support tickets for automation of print jobs.
• Submit and track IT support tickets to initiate projects and/or update requirements.
• Submit and track incident tickets to WorkFront for ICS Tracking and incident management.

Education/Experience:

• Bachelor's degree in Business Administration, Healthcare Administration, related field, or equivalent experience. Master's degree preferred.
• 4+ years of project management and implementation or program management experience.
• Previous healthcare experience strongly preferred.
• Agile Methodology experience strongly preferred.
• Experience with SmartSheets for project management strongly preferred
• Jira experience strongly preferred.
• Xcelys, Amisys or NexGen CaSS platform experience strongly preferred.
• iBPS and/or DAS experience strongly preferred.
• Experience with OneSuite or Clarity strongly preferred.
• OCoE OnePortal experience strongly preferred.
• Experience with Q-Test strongly preferred.
• Proficient with MS Office applications and project management tools.
• Experience working with and leading diverse groups and matrix managed environments.
• Experience or exposure to SmartComms composition tool strongly preferred
• Experience or exposure with design and development preferred.

License/Certification: PMP, PgMP, or CAPM strongly preferred.

Pay Range: $86,000.00 - $154,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act