Icelandic Customer Relationship Partner

Posted 21 Days Ago
Be an Early Applicant
Hiring Remotely in Sofia-City, BGR
Remote
Entry level
HR Tech • Professional Services • Software • Consulting
The Role
Provide Icelandic-language customer support by phone, chat, and email; resolve issues following brand quality standards; log interactions in systems; collaborate with team to improve service.
Summary Generated by Built In

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Sofia, Bulgaria for a role as a Icelandic Customer Relationship Partner.

Why a Icelandic Customer Relationship Partner role is great for your professional and personal development:

• Live in Sofia, Bulgaria and embrace multicultural experiences

• Represent a global brand

• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude

• Solving problems and creating positive experiences for every customer you speak with

• Following the brand's guidelines and quality standards on every interaction

• Logging and updating customer interactions in the relevant systems

• Working closely with your team to keep improving the service you provide


Requirements

What do you need to be successful at this job?

  • Language Maestro: Fluent in Icelandic, B2 in English
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus
  • Communication Virtuoso
  • Empathy Expert

Benefits
  • Welcome Bonus + Performance Bonus
  • Relocation Package:
  1. Meeting at the airport
  2. Airplane tickets
  3. Up to 21 days in a hotel/apartment
  4. 300 BGN gross accommodation allowance per month in addition to the salary

Make it your Next Job Without Boundaries!

Get to know more about Atlean World 👇

Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World

Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

🚀 After you apply, you will receive more detailed information about the opportunities available.

📄 Please remember: your CV must be sent in English.

🌍 To join this journey, you should be a resident of a country within the European Union.

💌 Ready for your next adventure? Apply now with Atlean World and let's make it happen together!


Skills Required

  • Fluent in Icelandic
  • English level B2
  • Curious about/comfortable with technology (tech savvy)
  • Customer service experience
  • Strong communication skills
  • High empathy and customer-focus
  • Resident of a country within the European Union
  • CV submitted in English
  • Willingness to live/relocate to Sofia, Bulgaria
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The Company
30 Employees

What We Do

Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.

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