The Ice Cream Parlor Manager is a full-time leadership role responsible for the day-to-day operations of our parlor. This individual will be leading a team of part-time employees while delivering an exceptional, community-centered customer experience. Our ideal candidate is a dependable, people-focused leader who is comfortable managing younger staff, thrives in a high traffic environment, and takes ownership in their workplace.
Key Responsibilities
- Model outstanding customer service. Handle escalated customer concerns professionally
- Monitor product inventory and place orders as needed
- Manage high-traffic periods efficiently, maintaining an organized and welcoming environment during peak hours
- Foster a positive, trusting, and inclusive workplace for all employees
- Build and maintain weekly employee schedules to ensure adequate coverage during all operating hours
- Lead the recruitment process for new parlor staff. Maintain appropriate staffing levels to meet customer demand
- Uphold standards for cleanliness, food safety, and operational efficiency at all times
- Maintain clear and timely communication with staff, leadership, and customers
Experience
- Prior experience in management, preferably in food service
- Strong organizational skills
- Weekend availability for on-call troubleshooting or coverage as required
- Must have the ability to stand, move, and remain on your feet for extended periods throughout the shift
Schedule
- 40 hours/week, Monday-Friday: weekend availability as needed
Pay: Dependent on experience, salary
Job Type: Full time
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Thrift/retirement plan
Work Location: In Person- Jefferson City, MO
Skills Required
- Prior experience in management, preferably in food service
- Strong organizational skills
- Weekend availability for on-call troubleshooting or coverage
- Ability to stand and move for extended periods
What We Do
Drink Local With Prairie Farms Dairy Prairie Farms Dairy, Inc. is one of the largest and most successful dairy cooperatives operating in the Midwest and the South. Elements of the cooperative include over 500 farm families, 7,000 associates, 48 manufacturing plants, 100+ distribution facilities, and annual sales of over $4.6 billion. Prairie Farms is a nationally recognized leader in the dairy industry known for milk flavor innovations and producing award-winning milk, cheese, ice cream, and cultured dairy products. With headquarters in Edwardsville, Ill., the Prairie Farms distribution footprint covers over 30 percent of the United States; products are available in grocery chains, mass merchandiser stores, club stores, convenience stores, dollar stores, drug stores, schools, foodservice outlets, and warehouse distribution centers. Prairie Farms has proudly adopted the U.S. Dairy Stewardship Commitment, affirming to our customers, our consumers and the global marketplace Prairie Farms' pledge to responsible dairy production as we nourish the communities we serve. For more information about the U.S. Dairy Stewardship Commitment, go to: http://commitment.usdairy.com. Learn more about our dairy farmers and cooperative by visiting www.prairiefarms.com. And don't forget to visit our coupon page https://www.prairiefarms.com/coupons for savings on many of award-winning dairy products!
