Please Note: The deadline for applying is 23.59 the day before the job posting end date.
Job Title: Performance Marketing Assistant
Location: Kingston
ABOUT ICE CREAM: Life Tastes Better With Ice Cream
We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come.
If you are in the current Unilever business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion, of which 2.8b comes from Europe region. The UK Market is the 2nd largest in Europe and crucial to accelerate the growth of Europe and delivering competitive and pioneering plans for the category.
JOB PURPOSE
We are looking for a passionate and high-performing Digital Marketing and Customer Insights Analyst to support the acceleration of Unilever’s digital commerce business. This individual will be responsible for supporting the Digital commerce team in achieving data and operational excellence across all areas underpinned by the principle of turning data into action through sales driving marketing campaigns. You will work directly with a range of customers to use sales and marketing campaign performance data to inform decision making on future activity.
Support the digital commerce commercial team with all areas of data analytics (example include monthly reporting, dashboards, PowerBI tools, customer data manipulation). Own and manage the E2E data process for key customers, from external sourcing to internal processing, manipulation, and presentation. Provide clear, timely, and actionable business inputs to relevant functions to ensure we achieve our ‘right first time’ approach at customer partnership. Provide insights to the business to support customer decision making on campaigns based on previous performance Build, manage and own direct relationships with our digital commerce customers to ensure a best-in-class partnerships. To be the customer point of contact (internally and externally) on any data related queries.
KEY RESPONSIBILITIES:
- Deliver digital campaigns and marketing activities across digital commerce customers, working with cross functional marketing, sales, data teams & external agencies.
- Lead on content creation across total digital commerce channels, including omni.com, QSR, aggregator and pureplayer.
- Manage artwork briefing and review process, working with brand managers to provide feedback on assets and any relevant creative materials, working with Ustudio and external agencies.
- Work with ICDC Performance Marketing Lead and IC Retail Media team to develop campaigns, positioning, and communication across digital commerce channels, with close collaboration with commercial teams.
- Book campaigns with key digital customers (including rapid delivery, pureplayer and aggregators), working directly with customers, sales teams and media agency teams to land activities.
- Track KPIs and post campaign performance of campaigns and report back to internal teams.
SKILLS
- The ideal candidate will have an entrepreneurial spirit, will be PASSIONATE about digital and performance marketing, and disruptive business models.
- They will take initiative to develop a deep understanding of the B2B customers and B2C consumers, the fast-moving delivery landscape, and wider digital disruptions to future-proof our brands in this space.
- You will need to be resourceful, creative and a pioneer to maintain focus and ownership over your project deliverables, and work between teams to unlock true competitive advantages and growth for the UK business:
- Entrepreneurial in mind-set; asking challenging ‘why’ questions, suggesting new routes to success. You are a dot connector: Ability to solve problems creatively and collaborate cross functionally to get the job done.
- You are analytical: Ability to pull and mine large sets of data to identify trends and insights which can be turned into new campaign ideas or brand communication opportunities.
- Excellent project management skills, with the ability to prioritize and manage multiple tasks simultaneously
- Highly articulate and able to influence a wider range of stakeholders
- IT literacy & Nielsen/Kantar understanding
EXPERIENCES & QUALIFICATIONS:
- University Degree in Marketing/ Digital/ Business/ eCommerce or related field.
- Previous marketing/ eCommerce/ Retail Media/ Performance Marketing experience in workforce is preferential.
- Interested in consumer trends, digital and rapid delivery/ shoppable business models.
- A passion for Ice Cream brands.
- A positive pioneering spirit with a goal-oriented attitude and focused on delivering results.
- Ability to work in a fast-paced culture.
- Creative mindset, adaptable and able to deal with ambiguity and change.
- Demonstrates passion for learning and challenging the status quo.
- Ability to work with a cross functional team to deliver projects.
- Strong professional outlook and interpersonal skills.
- Detail oriented with excellent project management skills and commercial understanding.
What we offer
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
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Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
